Roles

Drs. Codger and Greenskin face a crossroads, with both of their futures hanging in the balance.

Veterinary cardiology specialist Dr. Matthew Miller explains the benefits and limitations of using mosquito repellents.

We'll give you a hint: saying, "we've always done it this way" isn't how you should go about pain management.

Not all canine dental treats are created equal. Use this chart in your veterinary hospital to help dog owners find the best chews for their pets.

Make sure clients are aware of the signs of heart disease with this in-depth infographic.

Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.

When transitioning a pet to a new diet, think like the tortoise, not the hare.

The skinny on all the latest top digital radiography systems.

When the stars align, you have that perfect exam. Other times ... not so much. Um, hey, is your arm bleeding?

Experts say it costs between four and 10 times more to acquire a new customer than it does to keep an existing one. And it costs 30 times more to attract a new client than to keep the ones you have. Clearly nurturing client loyalty makes good business sense.

Tripawds Foundation provides support for pet owners when their canine and feline companions are facing amputation.

At a recent CVC session, pain expert Tasha McNerney explains the different roles team members play in recognizing and managing pain and why each role is important.

Want to attend the CVC this year? We've got a conversation tree to help you show your boss the value of a national veterinary conference.

We asked veterinary team members what's most important to their job satisfactionand whether they plan to stick around in practice. Here's what they said.

Though it may sound counterintuitive, offering fewer choices for flea and tick control can lead to more sales and more satisfied veterinary clients.

Give your veterinary clients the basics on what to expect and how to prepare.

An awesome DIY for an outdoor patio, for cats. You heard it here first.

The goal is to make sure clients are using year-round parasite prevention. What if you're unknowingly making them refuse?

Before your work bud becomes your new BFF, learn from these common mistakes that spring from friendships with your veterinary colleagues.

Are your senior patients (especially senior cats) getting the regular care they need at your clinic?

Aaaaah! Ma'am! Put your panties back on!

When the client cant pay, know what to do and say. Expert and CVC speaker Danielle Russ, BS, BA, AS, LVT, says that there are silver linings you can give to these bleak situations.

The customer controls more of your veterinary practice than you think. Its time to sort out your priorities and understand what will fix that 20 percent loss of clients most businesses experience.

Veterinarians are helping a California nonprofit put retired racehorses out to pastureor back to work in new leisure careers.

Kibble distraction leads to relaxation.

Demographic factors correlate with shorterand longerveterinary loan payback periods.

Youre going to want to meme-orize these 8 tips.

Spell out some major causes of ocular discharge for veterinary clients with a little guidance on whether it's an emergency or something for the next wellness visit.

DEK One of our favorite exotic vets sits down to talk with us about her new book, the big pet-killing mystery she solved, and explain why it's awesomeand sometimes nerve-rackingfor cat and dog vets to treat exotics. (Bonus tip: Oral penicillin kills rabbits, folks. Beware!)

Dr. Philip Bushby has thoughts on this now more complex question and how to work with clients to come to the best decision.