Roles

Follow the tools here and on the next pages to see how each team member can improve your client education.

Lisa Petty, BS, RVT, a technician at Animal Dermatology Clinic in Indianapolis, offers these tips to keep communication lines open when you're guiding clients through their pet's dermatology diagnosis.

Stop making excuses for your inadequacies as a leader in veterinary practice and start focusing on what you can do to improve.

Those soft, white muzzles and wise eyes beg for your attention and compassion. Use these easy adaptations to offer a gentle veterinary experience to aging pets.

When clients start disappearing from your practice, pets don't get the care they need and the business you work for suffers. Learn the steps you can take to pull more visits out of your proverbial hat and preserve pets' health with your near-magical medical prowess.

Busy day at the veterinary clinic? Use this tip to stay on track.

Get a chisel tool to help out in the veterinary clinic

A veterinary team worked together to correct an autoimmune disorder that limits this dog's ability to open its mouth.

Veterinarian's end-of-life guide softens the sting of pet loss for pint-sized clients.

Ready for more responsibility? Ask for it!

Here's a universal truth: Change is not easy. But sometimes it really can help your practice (or your work life). We'd like to learn more about what changes are hardest, what would help you prepare for change, and what changes you'd be most open to making.

Try using kitten classes to build a larger cat clientele at your veterinary practice.

Get the most up-to-date clinical information in print from Veterinary Medicine.

A publication especially for veterinary managers, technicians, assistants, and receptionists.

Don't get behind! dvm360 magazine delivers news, medicine, and business information right to your door.

Delegating makes room for great things, says Brian Conrad, CVPM

Clinic safety expert offers four layers of protection and how to deal with confrontation.

First phase of exchange will focus on the needs of veterinarians 65 and older.

Members will be able to 'shop and compare' insurance plans this spring.

Check out our favorite Super Bowl commercials featuring cute animals.

Rather than going by society's rules, ask yourself one key question.

Arm yourself with an ally when negotiating your employment terms.

Reference list for "Rethinking your approach to perioperative fluid therapy"

'The world's greatest veterinarian' ... and you

If you keep your veterinary practice vision in mind, brainstorming in small groups could be the answer to (most of) your prayers.

Plus more animal health state by state.

Whether it's too many tangents, irrelevant discussions, or too much nitpicking and criticism bringing you down-use this advice to wake up your veterinary team meetings.

A veterinary team works together to help a police dog with two fractured maxillary canine teeth.

When you're fighting pets' persistent parasite problems, don't give up! Here's a look at how each team member can help:

Whether you're a veterinary team member counseling a client or a pet owner struggling with a euthanasia decision, listening is key.