Roles

Use these seven tips to offer support for pet owners when they face the pressure of a beloved pet's cancer diagnosis.

In a service profession like veterinary medicine, it's important to avoid the two-letter word "no" to keep clients focused on the service you can offer.

Our veterinary practice has a list of duties all team members are responsible for, but not everyone helps out. A few of us always get stuck doing all the work and staying late, and the manager chooses to ignore the issue because the team members who don't help are her cronies who always suck up and tell her she's right. There are many reasons I love my practice, and changing jobs just isn't an option right now. What can I do? -Cinderella

Consider these 10 tips to make dentistry urgent for your team members and for clients.

Sometimes you must say these two critical words to pet owners-"I'm sorry." Use this advice to sound sincere at your veterinary practice.

Consider how equipment can change the way your hospital practices medicine. Then learn how to influence decision-makers to make room for change.

Keep the flea control conversation going year-round with these simple tips.

Expand your role even on a small team.

As a critical component to pets' health, dental care deserves more than your lip service. Here's what you need to know to script your team's message.

Make a plan to make sure your next veterinary team meeting goes smoothly.

National competition helps growing population of obese pets shed pounds and be healthy.

You can live large even when you're paying off student debt.

Download this checklist to help your veterinary team practice preventive care.

Thousands of pets die every year in fires.

See Cleo's life in pictures and read her story.

Use these team training tools to prepare to tackle the tough topic of parasites and pets.

Beckman COHAT dummy

She's a valuable clinical asset to your veterinary team, but is her toxic energy really worth keeping around?

Get your burning veterinary questions answered by one of the profession's most-respected experts.

When it's cold, snowy, or rainy playing outside with a dog isn't always an option. Here are some ways clients can keep their pets entertained.

Staff morale and communication suffer when a veterinary practice environment becomes too negative.