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No more front vs. back
When practice teams face off, the resulting tension and conflict can pull a hospital apart. Here's how to avoid a front- and back-office tug of war and get all staff members back on the same team.
Excuse abuse
Finger pointing sabotages even the best practice teams by wasting time, irritating clients, and breaking down team spirit. Here's how to stop the "it's not my fault" mentality.