Expert Interviews

Avoid this snafu when telling team members about new practice protocols.

Follow these simple step-by-step instructions to convert phone-call reminders into e-mails.

If you're undermined by managers' or owners' spouses on the job, speak up. Veterinary Economics Editorial Advisory Board member Shawn McVey, MSW, tells you how to cope with troublesome husband-and-wife teams.

Save time and money by sending personalized mass e-mails to clients.

Here are ideas for reducing conflict and boosting efficiency on a large team.

The key to efficiency in your veterinary practice lies in how you start your day. Veterinary Economics Editorial Advisory Board member Denise Tumblin, CPA, offers three tips for getting off on the right foot.

Tom McFerson, CPA, offers advice to veterinarians looking to buy or sell a practice during tough times.

Watch a demonstration of how to create a useful medical notes template in paperless records.

Here's how to take the emotion out of termination.

Denise Tumblin, CPA, recommends reevaluating these areas of your veterinary practice.

Here's an easy way to take the edge away from Internet pharmacies.

If your resources are skimpy, here's how to use them wisely, says architect Dan Chapel.

Have you been given the task of creating a Web site? Here's where to begin.

Here are three tips for how to adapt to the new doctor-without fighting

Team members sing the praises of Firstline's practical tools and useful information.

Learn what to ask clients to lock in compliance.

Karyn Gavzer, MBA, CVPM, warns against the top veterinary site design errors. Here's how to avoid these web marketing mistakes.

Karyn Gavzer, MBA, CVPM, explains what to include and who to link to on your site.

Posted as an example of a technical manual for CVM's advertising website

Consultants Gary Glassman and Mark Opperman explain why you should hold on to your pharmacy revenue-and how to win against Internet pharmacies.

Turnover is a perennial problem. Learn what you'll face in the new year-and how to ease the strain.

Stress in the workplace might sometimes overwhelm your employees. Here's how to comfort them when the tears start flowing.

Your clients' wallets may be stretched, but their pets' health should still be a priority. Dr. Jim Kramer gives tips on recommending pricey treatments.

CATalyst's Dr. Jane Brunt offers tips on how to treat cats well-and draw more of their owners in the door.

Practical advice on keeping a hospital growing during a recession from Dr. Jeff Rothstein, a Detroit, Mich., practice owner.

In this two-part video, Dr. Matthew Beal discusses minimally invasive tracheal stent placement to treat canine tracheal collapse.

In this two-part video, Dr. Matthew Beal discusses minimally invasive tracheal stent placement to treat canine tracheal collapse.

Dr. Sheilah Robertson discusses what cat owners can do to help their cats with chronic pain.

Work gets done in a group when every individual is motivated. Here's how to get people going.

Dr. Jeff Rothstein, MBA, a Veterinary Economics advisory board member, shares some insights from the trenches in hard-hit Detroit.