Expert Interviews
zoonosis roundworms
Video blog: Avoid certain phrases when talking to clients
Saying the wrong thing to clients could result in misunderstandings about the care their pets need.
2010 Hospital of the Year-Primary Care: Home on the waterfront
A few roadblocks and one near-catastrophe stood between Dr. Mark Honaker and his dream practice. But persistence paid off, and Bay Beach Veterinary Hospital in Virginia Beach, Va., functions as his home away from home.
Photo gallery: 2010 Hospital Design Competition winners (part 10)
2010 Hospital Design Competition winners
Photo gallery: 2010 Hospital Design Competition winners (part 6)
Photo gallery: Build the perfect exam room (part 8)
Room to roam
The dvm360 Five: Episode 10
The Five explores punishment in the pet-food recall, news from WVC, and advice on fielding lots of client questions on a busy day.
Video: Dr. Ernie Ward says, "Focus on the task at hand."
Dr. Ernie Ward offers tips on maintaining focus during appointments in order to keep on schedule.
Step 9: Cephalic catheter placement
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Step 2: Cephalic catheter placement
The dvm360 Five - Episode 9
The Five explores veterinary relief efforts in Haiti, humankind's effect on the canine genome, a new technician specialty, and more.
Video: Shawn McVey says, "Don't be stupid" and explains how
Stop these easily avoidable mistakes in the owner/manager axis.
Video: Is my employee ready to be promoted?
Monica Dixon Perry describes the best process for determining if a team member is ready to take the next step.
The dvm360 Five - Episode 8
The Five is live from NAVC: new nutrition guidelines from AAHA, insights to get associates up to speed fast, and more.
NAVTA establishing Veterinary Technician Assistant certification
NAVTA has created a certification process and is prepared to approve schools.
The dvm360 Five - Episode 7
Watch news on cat healthcare, hiring new team members, and an online animated series about a veterinarian.
2010 Hospital Design People's Choice Award entry: Ness Exotic Wellness Center floor plan (large photo)
Large veterinary hospital floor plan of this 2010 Hospital Design People's Choice Award contestant.
2010 Hospital Design People's Choice Award entry: Greek & Associates Veterinary Hospital floor plan (large photo)
Stats, floor plan, and photos of this 2010 Hospital Design People's Choice Award contestant.
2010 Hospital Design People's Choice Award entry: Companion Animal Care Center
Employee evaluation form
Do not link.
End conflict by appreciating each other's differences
Learn the first step toward understanding and valuing the differences among team members.
Pet memorial 2: Cremation keepsake
These days, clients consider their pets to be prominent members of the family. So when a pet passes on, help your clients pay tribute to their four-legged friends with these heartfelt commemorations.
The dvm360 Five - Episode 6
In this edition of the Five, we report on Las Vegas' gamble to tackle pet overpopulation, hear from UC Davis elephant researchers, and more.
How to respond to challenging work situations
Follow this advice when you're hit with a client or patient crisis.
2009 Year in Review: Good jobs hard to find
2009 Year in Review
Video blog: Smooth appointment workflow
These scheduling secrets will calm the chaos at your practice.
Are you ready for your annual review?
Here's how to prepare so your performance appraisal is a positive experience.
Mesh skin graft: Step 6B
Mesh skin graft: Step 1
Create an effective marketing plan
Veterinary consultant Dr. Amanda Donnelly, MBA, outlines the first steps toward creating a successful marketing plan.
