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Top reason to involve senior staff in the hiring process
Having veteran staff members involved with bringing in new hires creates can create an atmosphere of mentorship.
Why should veterinary practices offer payment options?
Providing your client base with payment alternatives can be a win-win situation.
Help clients handle problem pet behavior
Expert advice on pet behavior management.
Image Quiz: Chronically pruritic and odoriferous ears in a basset hound (Sponsored by Intervet/Schering-Plough Animal Health), Answer D
A young, adult basset hound presents to you for evaluation of chronic recurrent ear pruritus and a strong "musty" odor. Which of these diagnostic tests would be most useful initially? This is Answer D from the quiz.
The dvm360 Five - Episode 34
The veterinary news, medicine and business information you need right now.
Image Quiz: Ophthalmology-Chronic tears in a springer spaniel
Incorrect answer for Image Quiz: Ophthalmology-Chronic tears in a springer spaniel
Video: Is lipemic serum really a clinically relevant finding in dogs?
Find out from Drs. Pete VanVranken and Richard Ford in our Specialist in the Spotlight video series.
Compassion fatigue in the veterinary clinic
Being so vested in your career can have negative effects. Learn what to look for from an expert.
Don't sidestep difficult people
Conflict avoidance won't solve problems in your clinic. Confront difficult situations and move on.
Employee theft: It happened to me (Part 2)
Do you think your staff would never betray you? Neither did these veterinary professionals.
Employee theft: It happened to me (Part 1)
Employee theft: It happened to me (Part 5)
Employee theft: It happened to me (Part 4)
Employee theft: It happened to me (Part 3)
Phone shoppers: Opportunity, not nuisance
A dismissive attitude can let clients slip through your fingers.
The dvm360 Five - Episode 33
Firstline Editor Kerry Hillard delivers news on NCVEI, Pfizer, the dvm360 iPad app and more.
Dr. Kevin Fitzgerald: The best advice I ever got
Dr. Fitzgerald shares wisdom from a storied career.
Online appointments: Hassle or happiness?
Scheduling appointments via the internet is one more way to put technology to use for your veterinary clinic.
Pet relinquishment letter
Veterinary client education: Lessons from the human health world
Sincerity and thoroughness in client education are obvious in the veterinary world.
A team-wide approach to dentistry
Don't let dental recommendations go in one ear and out the other. Present a unified, consistent front so pet owners will get the message.
Client handout: Assessing a pet's quality of life
New York City veterinarian takes on pet overpopulation
New York City - A chance encounter between a New York City veterinarian and a wolfhound-mix puppy, hours away from death, was enough to recruit the doctor into a battle to end pet overpopulation.
Social media in veterinary practice: Why bother?
Social media is more than playing on the web?it's a powerful tool.
6 ways to protect pets this summer
Make sure this summer is a blast for your clients' families, cats and dogs included.
New technicians: Prove your worth in the veterinary clinic
If you can demonstrate professionalism, enthusiasm, and a desire to better yourself, you'll reveal yourself as an important team member right away.
Chapter 6: Securing financing
Top 10 ways to make your patients hate you
Why would you want your patients to like you?
What makes the Benchmarks study valuable to veterinarians?
The Benchmarks Study of Well-Managed Practices is a useful tool for veterinarians. Denise Tumblin, CPA, explains.
Video: Fluoroscopically guided urethral stent placement
Dr. Matthew Beal discusses this promising noninvasive alternative to cystostomy tubes.
