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Video: A prescription for acral lick dermatitis
Dr. Thomas Lewis discusses this irritating dermatologic disease.
How multi-practice owners and managers can succeed
In the correct situation, a multi-practice manager can be a major asset to an owner, provided everyone is on the same page.
Want to prevent more parasites? CAPC can help
CAPC is an amazing resource. Is your clinic taking full advantage?
Turn phone shoppers into customers
Callers are customers-in-waiting. Make sure you show them the care you would someone standing in your clinic.
Top 10 ways to burn professional bridges
Do you want to make a great impression and bond with your veterinary teammates? Then don't follow this advice!
Top reason to involve senior staff in the hiring process
Having veteran staff members involved with bringing in new hires creates can create an atmosphere of mentorship.
Why should veterinary practices offer payment options?
Providing your client base with payment alternatives can be a win-win situation.
Help clients handle problem pet behavior
Expert advice on pet behavior management.
Image Quiz: Chronically pruritic and odoriferous ears in a basset hound (Sponsored by Intervet/Schering-Plough Animal Health), Answer D
A young, adult basset hound presents to you for evaluation of chronic recurrent ear pruritus and a strong "musty" odor. Which of these diagnostic tests would be most useful initially? This is Answer D from the quiz.
The dvm360 Five - Episode 34
The veterinary news, medicine and business information you need right now.
Image Quiz: Ophthalmology-Chronic tears in a springer spaniel
Incorrect answer for Image Quiz: Ophthalmology-Chronic tears in a springer spaniel
Video: Is lipemic serum really a clinically relevant finding in dogs?
Find out from Drs. Pete VanVranken and Richard Ford in our Specialist in the Spotlight video series.
Compassion fatigue in the veterinary clinic
Being so vested in your career can have negative effects. Learn what to look for from an expert.
Don't sidestep difficult people
Conflict avoidance won't solve problems in your clinic. Confront difficult situations and move on.
Employee theft: It happened to me (Part 2)
Do you think your staff would never betray you? Neither did these veterinary professionals.
Employee theft: It happened to me (Part 1)
Employee theft: It happened to me (Part 5)
Employee theft: It happened to me (Part 4)
Employee theft: It happened to me (Part 3)
Phone shoppers: Opportunity, not nuisance
A dismissive attitude can let clients slip through your fingers.
The dvm360 Five - Episode 33
Firstline Editor Kerry Hillard delivers news on NCVEI, Pfizer, the dvm360 iPad app and more.
Dr. Kevin Fitzgerald: The best advice I ever got
Dr. Fitzgerald shares wisdom from a storied career.
Online appointments: Hassle or happiness?
Scheduling appointments via the internet is one more way to put technology to use for your veterinary clinic.
Pet relinquishment letter
Veterinary client education: Lessons from the human health world
Sincerity and thoroughness in client education are obvious in the veterinary world.
A team-wide approach to dentistry
Don't let dental recommendations go in one ear and out the other. Present a unified, consistent front so pet owners will get the message.
Client handout: Assessing a pet's quality of life
New York City veterinarian takes on pet overpopulation
New York City - A chance encounter between a New York City veterinarian and a wolfhound-mix puppy, hours away from death, was enough to recruit the doctor into a battle to end pet overpopulation.
Social media in veterinary practice: Why bother?
Social media is more than playing on the web?it's a powerful tool.
6 ways to protect pets this summer
Make sure this summer is a blast for your clients' families, cats and dogs included.
