Avoid cons that prey on your fear

Crooks pretending to be inspectors from the Occupational Safety and Health Administration (OSHA) want your money. Recent reports show that scams are on the rise, and I've personally heard of a number of schemes just like these. In your quest for safety, beware of the following scams.

THE IMPENDING INSPECTION SCAM

In this scenario, a caller identifies himself as an OSHA inspector and asks about the practice's safety programs. The scammer will say that OSHA has received a complaint and that an inspection is pending. When the owner asks how to make sure all bases are covered, the scam artist will say that "normally OSHA can't recommend any particular person or company, but we've never had problems with the workplaces that were assisted by XYZ Safety Company." The practice owner, scared into passing the inspection, might call the company recommended. And once the owner signs a contract for services, the fake inspector will say the inspection can be averted.

THE PHONY INSPECTION SCAM

A second scam happens when a bogus OSHA agent shows up in person on a Friday or the day before a holiday. The so-called inspector says OSHA received a complaint.

After the scammer reviews the safety procedures and finds several violations, he says the owner owes $10,000 in fines but he'll cut it to $400 if a second inspection goes well. The inspector asks for a check to cover the fines and promises that another inspection will take place in two weeks. It never does.

PROTECT YOUR PRACTICE

Here's a quick list of do's and don'ts to escape a scam unscathed:

> Teach your team that no inspection can be completed without the owner or manager present.

> Ask the inspector for credentials or an ID number, then call OSHA.

> Use an OSHA phone number from your directory, not a number the person gives you.

> Don't confront the person with your suspicions; go along with his or her requests and take copious notes. Try to get a photo of the person pointing out the violation.

> Don't give money to any person claiming to be an OSHA officer. A legitimate officer will never collect fines at the time of the inspection.

> Don't sign a contract for fear of failing an inspection. OSHA does not endorse or recommend any specific company or service for compliance.

Phil Seibert, CVT, is an author, speaker, and consultant with SafetyVet in Calhoun, Tenn. Send questions or comments to ve@advanstar.com