BizQuiz: Are you educating your veterinary team? (Answer 3B)
Taking the BizQuiz? This is the answer to question 3 of "Are you educating your veterinary team?"
3) B—Not enough
Think about this: In a fast-moving medical field, your front-line customer service specialists, your closest medical help, and your animal handlers and glad-handers all go a month or more with nothing new learned. Whatever new ideas they get for satisfying clients, caring for pets, and managing their workload and tasks all comes in the heat of the moment, figured out by themselves, and shared with no one.
It's time for a change. Do you know how your team members would like to learn to do their job better? Ask them. A recent Veterinary Economics survey looked at types of CE.
Then you can dive into "Staff training lays foundation for success" and learn about the benefits of online CE here.
