Patient and pet deserve a better experienceand it will pay off in increased cat traffic.
There's a new strategy in the age-old battle of feline patient versus veterinary staff: Fear Free. As an approach to handling, Fear Free benefits the patient, but the good vibes will also be apparent to the pet owner who will be more likely to come back to your clinic on a regular basis, according to Fetch dvm360 conference speaker Karen Felsted, CPA, MS, DVM, CVPM, CVA.
Not convinced about Fear Free? Read on
Check out veterinary technician specialist Debbie Martin's Fear Free success story.
How to be the team that changes everything for pets.
Dr. Marty Becker says Fear Free is an urgent obligation.
"We know cat owners don't like taking their cat to the vet. We know cats don't like going to the vet. And so anything the practice can do to make that a better experience is only going to help," she says.
Watch the video below to hear more about how focusing on a stress-free experience for everybody (i.e. patients, clients and veterinary professionals) can get more cats in your clinic.