Chewy launches brand-new marketplace service for veterinarians

Chewy has recently announced its release of Practice Hub™—a veterinarian-only marketplace designed to streamline pharmacy operations and bolster revenue at veterinary practices. This immersive platform offers a full e-commerce solution for customers and leverages the advantages of the company’s fast and dependable delivery, expert customer care team, and Autoship subscription services.

“We are excited to partner directly with veterinarians to improve the customer experience while simultaneously helping to grow revenues for their clinics,” said Sumit Singh, CEO of Chewy, in a company release.

“The launch of Practice Hub™ is part of Chewy Health’s ecosystem and reinforces our commitment to support the veterinarian community across the country. This innovative, new platform utilizes technology to bring veterinarians to the forefront of e-commerce and delivers an experience their customers will love,” he continued.

What’s more, veterinary groups and independent veterinary practices across the nation are already employing this unique platform, and according to Matthew Dobbs, BVMS, CertCHP, DipLaw, MRCVS, CMO at Destination Pet, LLC, enrolling in this service is a win for staff, clients, and pets.

“It just made a lot of sense to give our clients another option to order their pets’ medications with fast, free shipping on a broad selection of pet medications, including veterinary diet food, and remove the hassle of approving online prescriptions in-clinic,” explained Dobbs.

“This partnership also helps us earn revenue and reduce overhead costs while carrying less inventory in the clinic. Destination Pet’s values of ‘great customer service, innovative offerings for pet parents and a respect for the autonomy of the veterinarian’ align with the core values of Chewy–so developing a new, exciting partnership was a logical step to take,” he continued.

Another neat feature of Practice Hub™, according to Mita Malhotra, vice president of Chewy Health, is that veterinarians have the ability to set their own prices and earn revenue.

"Veterinarians are in control of the margins they want to make—they choose what items to list, set their own prices, and earn revenue when customers place an order in clinic or purchase from them on Chewy.com," explained Malhotra. "Margins and total earnings will vary based on the pricing they set."

Additionally, Chewy is actively inviting clinics and veterinarians to onboard onto Practice Hub™. For more information or to request your clinic be considered for fall enrollment, go here.

Reference

Chewy launches innovative marketplace service for veterinarians to grow clinic revenues, streamline shopping experience. Businesswire.com. Published September 15, 2021. Accessed September 15, 2021. https://www.businesswire.com/news/home/20210915005642/en/Chewy-Launches-Innovative-Marketplace-Service-for-Veterinarians-to-Grow-Clinic-Revenues-Streamline-Shopping-Experience