A group of one's own
Lynn Kessel, practice manager at Round Rock Animal Hospital in Round Rock, Texas, firmly believes that every hospital manager needs someone to vent to, share ideas with, or solve problems with. "The doctors are busy, and it may not be appropriate for a manager to share certain issues with employees," she says.
Lynn Kessel, practice manager at Round Rock Animal Hospital in Round Rock, Texas, firmly believes that every hospital manager needs someone to vent to, share ideas with, or solve problems with. "The doctors are busy, and it may not be appropriate for a manager to share certain issues with employees," she says.
Her solution: Call area veterinary hospitals to find hospital managers and arrange to meet. "I did that about five years ago, and we now have a local group of about six of us who meet at a restaurant for two hours after work every month," she says. "Sometimes we set special agendas or are sponsored by manufacturers, and we just get together to share and solve problems. The forum has been very helpful for all of us!"
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