Download and display this client handout to better educate your clients.
It's time for evidence-based continuing education for CSRs
Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed
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Lessons from Eli: A veterinarian's perspective on pet love and loss
On this episode of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Tyler Primavera, DVM, explore the world of grief through Primavera's recently published children's book
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How Do I Say...? When clients can’t see their favorite doctors
These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns
The art of negotiating for a life: A veterinarian's perspective
Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.
Clemson University's future veterinary school is making progress
The Harvey S. Peeler Jr. College of Veterinary Medicine recently celebrated with a beam signing ceremony
Home hacks for geriatric dogs and cats
Practical tips for veterinary teams to share with pet owners