Idea Exchange: IM your way to better customer service
All of our workstations have Internet capability, so we use instant messaging to communicate with each other while in the exam or treatment rooms.
All of our workstations have Internet capability, so we use instant messaging to communicate with each other while in the exam or treatment rooms. For example, if during an appointment, the doctor prescribes a medication or recommends a product, he IMs a staff member to have the prescription or the product ready at the front desk for checkout. This system not only saves the client time, it also reduces missed charges.
Tracy Stocker, veterinary assistant
Frederick, Md.
Size of Phoenix pharmacy compounding facility has nearly doubled
December 11th 2024Covetrus announced the expansion of its' site in Arizona, increasing the company’s pharmacy capabilities for producing compounded products for use in veterinary clinics and pet owners' homes throughout the US
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