Incorporating dynamic tension at the practice
During a dvm360® interview, Bridget Rollins, EMBA, defined dynamic tension, and how it can benefit veterinary teams.
At the Fetch dvm360® conference in San Diego, California, Bridget Rollins, EMBA, vice president of operations at Thrive Pet Healthcare, described how leaders can create an environment where dynamic tension exists foster insightful feedback from team members.
View the video below for the entire discussion. The following is a partial transcript.
Bridget Rollins, EMBA: Essentially what [dynamic tension] is, is creating an environment where you can basically stress test an idea of thought, a behavior. And so as a leader, what I encourage is to have dynamic tension with your team. [This means that] if I were to tell my team tomorrow, I need you to implement this. The dynamic tension piece would be my team either agreeing or trying to break the idea and finding fault.
