His advice is for associates, but anyone in veterinary practice could benefit from Bash Halow's horror story and advice on dealing with someone else's anger.
Veterinary associates, you command professional respect, but that doesn't mean you're above interpersonal squabbles on the job. Bash Halow, LVT, CVPM, shares a horror story of avoidance and denial and then shares the one thing you need to do if a team member is mad at you.
(Hint: It's not avoiding or denying the problem. But you probably already guessed that.)