PetHub launches AI tools for pet owners

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PetHub, Inc connects pet owners with resources, tools, savings, and a place to store key pet data. The company launched a new wellness tool for pet owners, powered by VetInsight.¹ The PetHub Wellness Tools include unlimited 24/7 veterinary telehealth services, a comprehensive AI symptom checker, and a virtual food and treat finder that provides custom recommendations for pets.

“Our goal is to ensure pet parents have unlimited access to everything they need to best provide for their beloved cats and dogs,” said Lorien Clemens, co-founder and CEO of PetHub, said in a company release. “We understand the important role of veterinary telehealth in this digital age. These new tools allow us to provide pet parents with 24/7 access to valuable health and nutritional guidance from trustworthy experts. We are excited to further enhance the exclusive benefits offered to our valued members.”¹

The unlimited 24/7 veterinary telehealth service includes the ability to communicate to a veterinary professional via online chat, phone, or email. Clients can discuss any new or ongoing concerns about pets. PetHub hopes this feature can be a good option for pets who experience travel anxiety and stress with in-person health visits.

The Symptom Checker feature is an on-demand, artificial intelligence (AI) virtual veterinarian that allows pet owners to search their pet’s symptoms receive recommendations for the next steps based on the information provided. The AI can suggest an in-person trip to the clinic or a telehealth conversation with a live veterinary professional based on the urgency of the issue.

The Food & Treat Finder Tool provides results tailored to each pet's physical and nutritional needs, including easily purchasing those recommended foods and treats.

According to the release, PetHub Wellness Tools is available to all new and existing subscribers and there is a free 7-day trial before the annual subscription begins for any new users.

Reference

PetHub launches wellness tools. News release. PetHub, Inc. Published May 1, 2023. Accessed May 26, 2023.