Veterinary scene down under: Meet the Rural Vet Mob, plus the new platform improving standards of care

The Rural Vet Mob

With a mission to bridge the gap in veterinary care for Indigenous communities in Australia, Bindee Davis BSc (Veterinary Bioscience), Cert IV (Veterinary Nursing) founded the Rural Vet Mob to provide culturally respectful veterinary services and educational programs designed to empower and support Indigenous communities.

Davis, a proud Ngan'gikurunggurr and KuKu Yalanji woman who lives in South Australia, had worked as a veterinary nurse in a variety of veterinary practices, but was drawn to working with remote communities on country, as a means of giving back to the communities which helped shape her.

Bindee Davis BSc (Veterinary Bioscience), Cert IV (Veterinary Nursing) (Image courtesy of The Rural Vet Mob)

“Now that The Rural Vet Mob has launched, knowing I have done this makes me very happy and content that I can live my passion and my fire is always lit so I can deliver these programs to all the communities,” explained Davis exclusively to dvm360®.

“The service that we provide is much needed in remote and rural Aboriginal and Torres Strait Islander communities due to the distance of travel to get the nearest veterinary clinic or lack of veterinary services out there to provide to these areas. These communities deserve the veterinary services as much as anyone else that has animals in their lives.”

Davis is also currently studying for her Doctor of Veterinary Medicine degree, and is excited by the opportunities ahead once she graduates and can bolster the veterinary expertise her charity will be able to deliver.

The Rural Vet Mob has only been running a few months, and Davis and her team have already clocked up thousands of kilometers on the road.

“In October, Jessica Scriven, BSc,DVM, Minindi Pipinias RVN, Certificate IV, and I completed a trip to the community of Yalata in remote South Australia at the eastern end of the Nullarbor Plain, and it was great to get there and build connections,” said Bindee.

“My goal has been for The Rural Vet Mob to be an Indigenous-led program providing veterinary services to Indigenous communities, this is really important to me so community members can feel safe, trust me, [and] not feel shame or judged when we visit them. I also want to be a role model for the younger Indigenous generation in the communities too.”

Cognizant of the One Health foundations of her work, prior to setting up The Rural Vet Mob, last year Davis had collaborated with Animal Management in Rural and Remote Indigenous Communities, a national not-for-profit organization, to undertake research into the bactericidal efficacy of a 2% glutaraldehyde solution for instrument sterilization used during the pet desexing programs in the remote Indigenous communities, and she plans to publish a paper on the topic.

Bindee and Minindi Pipinias RVN, Certificate IV, collecting dogs for surgery

According to Davis, The Rural Vet Mob aims to work with Indigenous communities through a holistic approach, recognizing the interconnectedness of human, animal, and environmental health.

“By focusing on this comprehensive One Health framework, we strive to improve the quality of life for both people and their pets, fostering happier and healthier communities,” shared Davis.

“Working on country with community members is my passion, my jam. And I’m at my happiest when I’m out there, doing what I do best.”

VetCheck’s improving compliance with standards of care

During her career working in veterinary practice, the pharmaceutical industry and with a veterinary registration board, Amanda Chin, BVSc, noticed a recurring issue with challenges around compliance with standards of care and effective pet owner education—so she developed VetCheck, an innovative advanced digital workflow and document management platform to help veterinarians.

“I’d noticed that gaps in standards of care and patient education often led to misunderstandings, reduced patient outcomes, and client dissatisfaction. I realized a digital tool could bridge this gap by helping clinics better implement care standards and provide clear, expert-backed education to pet owners—which would benefit veterinary teams, improve client compliance, and support the broader veterinary community,” explained Chin to dvm360.

“VetCheck is a complementary add-on to Practice Management Systems (PMS) like Avimark, Pulse, RxWorks, or EzyVet, enhancing rather than replacing them. While a PMS efficiently manages client and patient records, VetCheck is purpose-built to equip veterinary teams with tools for implementing specific standards of care—such as surgical protocols, comprehensive skin diagnostics, and routine monitoring like blood pressure tracking. This integration fills in workflow gaps, enabling practices to deliver consistent, high-quality patient care beyond standard PMS functionalities.”

The VetCheck platform features a user-friendly interface that streamlines operations and improves client communication, along with integrated digital anesthesia and dental charting, and secure e-signature forms.

“The platform was developed with feedback from veterinary professionals to address the need for greater efficiency and quality of care. VetCheck transforms paperwork into digital documents that autofill with patient details and write back to the patient history in real time. It can be accessed on any desktop or tablet device, giving teams the accessibility and flexibility they need,” said Chin.

Amanda Chin, BVSc (Image courtesy of VetCheck)

“It standardizes care protocols, provides professional client education, and automates workflows, enabling veterinarians to focus more on patient care while keeping their practice organized and efficient.”

Chin explained that a common scenario in VetCheck that can help clinic workflows is when a pet arrives to the practice for surgery. VetCheck automates consent forms so that they are signed before the client arrives and tailors in-patient charts with standards of care templates.

“VetCheck is designed to fit naturally into a busy veterinary clinic's workflow, helping staff provide a higher standard of care with greater efficiency, and other examples of its benefits might be during a skin workup or other complex case, it supports structured checklists, step-by-step guides, and documentation that auto-updates the patient history,” shared Chin.

“Time-poor veterinary teams conveniently access these tools straight from the PMS with a copy writing back to the patient history in realtime. VetCheck empowers practices by supporting the entire clinical process—from admission to discharge and between visits. Its intuitive interface ensures teams can get up and running quickly, without the lengthy training typical of veterinary software.”

VetCheck also features an extensive library of more than 2000 educational resources which are branded for the veterinary clinic, including tools that can automate client communication and education.

“These programs can be triggered once, delivering branded, timed messages on specific care journeys—such as puppy or kitten wellness, weight management, or chronic care for conditions like osteoarthritis. By sending ongoing updates directly to pet owners, these programs ensure consistent client education, improve compliance, and support better patient outcomes, reinforcing the clinic’s expertise and commitment to high standards of pet care,” said Chin.

“We’re also working on platform updates including deeper integration with practice management systems, advanced client engagement tools, and real-time smart summaries that automatically compile health questionnaires, treatment, and dental charts into patient records,” she concluded.