Vets Pets opens new expanded facility for Points East Veterinary Specialty Hospital

Vets Pets, a North Carolina cooperative network of veterinary hospitals, has opened a newly constructed 17,000 sq ft facility for Points East Veterinary Specialty Hospital. It was designed with pets, clients, and team members in mind.

"We designed our facility with our incredible team in mind," said Steve Thomas, CEO of Vets Pets.¹ "With its expansive natural light, comfortable break zones, and private office spaces, we are primed to draw top-tier veterinary professionals to Eastern NC."

According to a company release,¹ the building is a 4-minute drive from the previous location with regional access for a variety off pet owners off an exit of the intersection of I-95 and future I-587.

The facility also now has a surgery suite to offer treatments for vertebral and spinal traumas, which before they had to refer to other hospitals. What’s more, Points East expanded its Isolation Unit, to now provide ICU-level treatments for more pets suffering from infectious diseases. It plans to add CT imaging to its diagnostics and will serve as the first veterinary clinic east of Raleigh with this capability for dogs and cats.

The Points East facility has room to expand in the future with additional specialists and services and continues its close relationships with the general practices it has worked with in the past.

"We believe healthcare's success, whether human or veterinary, hinges on a cohesive team approach," said Paige Harrington, DVM, vice president of medical leadership of Vets Pets. "We are more than just a hospital; we are a community partner, ever flexible, ensuring a wide spectrum of care tailored for our community's pets."

Points East was developed by Frank Batten, DVM, in 2006 in a 2,500 sq ft industrial complex previously known as Eastern Carolina Veterinary Emergency Treatment Services (ECVETS).¹ In 2006, Batten co-founded Vets Pets with his son-in-law and now CEO Steve Thomas.^1,2 ECVETS was 1 of the 2 founding practices of Vets Pets. In 2010, Vets Pets bought and renovated a 5,100 sq ft vacant restaurant and transferred ECVETS into its current location. In 2015, Vets Pets renovated the facility, added specialty surgery services, and this was the creation of Points East. In 2019, Vets Pets renovated the facility again and developed into a 24/7/365 emergency and critical care facility and rebranded all services under the Points East name.¹

"Soon after converting to a 24-hour specialty hospital, we started to feel space constrained," Thomas said, in the release. "We then started to plan for this new facility on a nearby site we purchased for this purpose 15 years ago in hopes we would one day recognize this dream and potential.”

References

1. Vets Pets opens state-of-the-art facility for Points East Veterinary Specialty Hospital. Vets Pets. November 1, 2023. Accessed November 1, 2023. https://www.prnewswire.com/news-releases/vets-pets-opens-state-of-the-art-facility-for-points-east-veterinary-specialty-hospital-301973720.html
2. Dr Frank Batton. Vets Pets. Accessed November 1, 2023. https://thevetspets.com/leader/dr-frank-batten-dvm