Why client service representatives matter
Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team
Read More
How AI dictation software can benefit clinics
Our host Adam Christman, DVM, MBA, and special guest Mark Massaro, DVM, discuss how AI dictation softwares are improving veterinary clinics
Listen
A new certification for advancing leadership in veterinary practices
The Veterinary Hospital Managers Association recently introduced a new certification, the Certified Veterinary Office Manager
The art of negotiating for a life: A veterinarian's perspective
Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.
Paws and profits: Veterinary industry appointments
New leadership moves, recognition, and achievement
Many pet owners cannot afford veterinary care, survey finds
Nearly 1 in 3 pet parents say they know someone whose pet passed away because the owner could not afford the necessary treatment
