Practice Management
Educational card game launched at WVC
This Clinic’s on Fire will help teams improve practice management
New pet owner engagement software solution soon to be available
Vello is working to better streamline how clients and practices connect
AI vs burnout
Veterinary hospitals all over the country are understaffed, overworked, and burned out. How is a chatbot going to save us?
How to charge for technician appointments
Learn how to make this year the year of the technician from this week's guest Wendy Myers, CVJ
The interview
With appropriate communication, a lot can be learned about an applicant
Strategies to counteract distorted thinking
Chronic negative thinking at work can lead to several mental health struggles including burnout, compassion fatigue, and more, if left untreated
Combating 4 harmful workplace mindsets
The president of Not One More Vet explains common downfalls of veterinary teams and how to fix your toxic clinic culture
Psychological safety in the veterinary clinic
Providing a safe place for team members to collaborate fearlessly can help create better workflow and a high standard of care for patients
The new year: Out with the old?
A practice employed so much advanced client interactive technology that it was driving pet owners away
Veterinarian files whistleblower and retaliation lawsuit against former employer
Mariana Pardo, BVSc, MV, DACVECC, was allegedly fired after witnessing unlawful practices and filing a complaint at the clinic
Should you start your own in-home euthanasia business or join an established practice?
Once veterinary professionals focus on end-of-life care full-time, the next step is determining whether business ownership or traditional employment is the right path for them.
2024 Practice Manager of the Year award now accepting applications
The Veterinary Hospital Manager Association is now accepting nominations and applications from members and nonmembers
Culture 101: Creating a healthy practice environment
A strong, positive culture is critical for recruitment, retention, teamwork, and patient care. We deal with extremely stressful situations, and having an aligned team makes all the difference
Kicking off the new year with pet insurance
Start the new year off right when it comes to discussing pet insurance with your clients
Talking politics in the clinic
Conversations between veterinary professionals and clients should be limited to appropriate discussions
Top dvm360 articles of 2023: #3
We have compiled a countdown of our top 15 content in 2023, here is number 3
Reimagining veterinary post graduate education
Learn more about the role of a house officer, and the pressures they face
Be proactive with your clinic innovation
Louise Dunn underscored the value of being proactive to change during her Day 1 keynote session at the Fetch dvm360 conference in Long Beach, California
Dealing with uncivil behavior in the clinic
No veterinary team is perfect, but when behaviors of team members start negatively impacting the clinic, what should the practice’s managers do?
Advanced pain management protocols in veterinary hospice and palliative care
Palliative care and hospice cases require a tailored approach to alleviate pain and provide comfort to patients and their families
Veterinary practice managers earn the profession’s highest credential
The Certified Veterinary Practice Manager (CVPM) is designated by the Veterinary Hospital Managers Association
Prioritize improving your workplace culture
A practice owner shares his ideas for making a veterinary work environment better for employees in a session at the New York Vet Show
How to leverage allyship to create more inclusive cultures
If a workplace or any environment is inclusive, then those who work there or visit will feel that they belong
Celebrating veterinary practice managers
Highlighting the role that managers play in their practice and the veterinary industry with this appreciation week
Hire attitude and gratitude...train aptitude!
As we celebrate Thanksgiving this month, reflect on qualities that display good character of potential veterinary staff and show your team gratitude
Training client service representatives to optimize your practice
From the New York Vet Show, an expert shares his tips for training this important, yet often neglected, role in the veterinary business
Why not a virtual VCPR?
What veterinarians need to know to provide the best patient care and protect public health
Time to face the music
Little things such as bothersome tunes in the clinic audio system created problems for this practice
USP changes are here: what every veterinary professional needs to know
Recently updated USP standards and how they impact compounding medicines for veterinary practitioners
Voicemail transcription feature launched for practice platform
Noting a growing acceptance of AI-driven tools, Weave announced the new service for human and veterinary health care