Business

Q&A: What Minnie Mouse the donkey loved to eat and what else inspired veterinary oncology pioneer Dr. Greg Ogilvie.

Client with submissive, peeing Dachschund, proceed straight to exam room 1 Dr. Earhart and technician Lisa, you are clear to depart to cat dental in treatment 2 Whoa, whoa! Assistant with the Great Dane, you are getting too close to feline boarding. Abort! Abort!"

Our fictional Dr. Alex Doe exemplifies real-life survey results on what theyre looking for in the workplace.

Are incentives worth cultivating new and loyal clients who may be worth 10 times the original investment?

Clients need to know that itching and scratching is more than just an annoyanceit's a sign that something's wrong.

Many underlying conditions can cause a pet to lick their skin excessivelyhelp clients understand what's with the lick.

Interns may come to you to continue their education, but they can also teach you a thing or two, in practice and in friendship.

Unsure of the best way to counsel your client on nutrition? Simplify the conversation with these three questions.

Techniques to calm patients are sprouting up in everyday practice life. Heres what your peers are trying out.

Use night-lights to signal a clients waitingand never forget a client in the exam room again.

How you handle a pets euthanasia is one of the most memorable moments you share with clients. So make sure your veterinary team strikes the right note.

Flip the switch to signal to team members that a euthanasia is taking place in your practice.

Templates make the business paperwork easy, but the catch is knowing where to look for problems.

A veterinary practice owner oversteps his expertise and strains a work relationship.

Architect Heather Lewis is working with veterinary experts to figure out what colors could help calm canines and felines in a veterinary practice.

Not-for-profit practice in Missouri neuters cats for $20, serves approximately 100,000 animals per year.

Take this quick quiz to see if youre stacking up the skills that will get you noticed at your veterinary practice.

When a pet is suffering from sores on their skin, it's not happy. Help clients understand what sores mean and what to do about them.

OK, nothing really beats a box of kittens, but free team training is almost as nicejust a little less furry (and it doesnt shed).

Navigating the often tricky owner-manager relationship

Whether you joined us in person or not, peruse this coverage for a wealth of design tips.

A very confused client can blast a diagnosis conversation into the stratosphere, leaving you in thin air.

Are your veterinary clients on the fast track to bad and misleading pet care information? Its time to cancel their one-way ticket to confusion and potentially harmful home remedies and create a main line to the facts.

The session shared facts, studies and attendee's personal experiences regarding the feminization of the profession.

A CVC forum hosted by dvm360 and WVLDI tackles issues confronting women in the profession.

These are the new services that Well-Managed Practice owners told us in Benchmarks 2015 theyve added in the past two years or will add in the next two years. What would you add to your veterinary practice?

You're not involved in your veterinary practice's marketing? Big mistake.

Veterinary Economics' team shares their personal thoughts.

A concerned veterinary team member pays the price for questioning authority.

Tools of improv theater can boost our success in life.