Business

These four tips can reassure clients.

Referring veterinarians request for advice meets resistance from oncologist when client returns to general practice.

Is what separates you from competitors succinct enough to be a hashtag?

To my fellow attorneys: Do good for your clients rather than derailing their plans while your meter is running.

James Lloyd, DVM, PhD, plans to raise $5 million for scholarshipsand hopes other schools will too.

Veterinary architect Heather Lewis shares her tips for eliminating pets stress, starting with design.

Data from Benchmarks 2015: A Study of Well-Managed Practices show that 74 percent of practices have seen sales drop in the last two years.

Let potential veterinary clients in your community know youre making this a priority.

Practice owners, veterinary schools must make choices that serve the future health of veterinary medicine.

Column questioning value overlooks long-term income potential, increased job satisfaction and more.

Cats are more sensitive to the toxic properties of onions than other species are. Find out what you should do if an exposed cat is presented to your clinic.

In this installment of our veterinary salary series, we look at factors associated with income for seasoned practitioners.

Have you embraced this movement yet? No matter what level your veterinary practice is ready for, we've compiled everything you need to decrease patient stress and anxiety.

Mountain dog posts

Use these Facebook posts and tweets to engage Lab owners.

Find your outlet to avoid compassion fatigue.

Getting on board is easier than you think--and it doesn't have to be a chore

Audition candidates to ensure a new hire matches your practices identity and connects with clients.

Posts and tweets Sphynx

President-elect, board members also named at veterinary college association's annual conference.

Download this checklist to plan how you'll leave and return to work.

Accusations range from embezzlement to third-degree burglary.

Use this form to promote regular dental checkups at your veterinary practice.

This Practice Manager of the Year nominee shares her experience overseeing older, more experienced team members.

Training and communication are your best bets when it comes to preventing accidents.

What team members dont know about finances can hurt your practice.

Try these boredom busters to bring the fun back to your team training meetings.

This activity helps stimulate team members to enact the old adage "treat others as you like to be treated." Each member of the team takes a few minutes to list possible ways they would finish the sentence, "I like it when people are ..."

As Stuart Smalley would say, "I'm good enough, I'm smart enough, and doggone it, people like me!" Since most of us don't get out of bed each morning repeating this phrase, let your teammates remind you with this activity.

Even if you try to regularly thank your team for a job well done, people still enjoy a few minutes of solely hearing praise. In this exercise, you can learn more about how team members view themselves in contrast to how their fellow teammates view them. It's all positivity--no calling out weaknesses--making it fun for all involved.