Business

Give compliments to show your true appreciation.

Parasites have always existed, but owner awareness has greatly increased as the human-animal bond has expanded.

A compliment from one practice client gave me the confidence to get closer to fractious felines.

Q. How can we improve the service we offer to clients with senior pets?

"Not too high, not too low" doesn't work for fees. Veterinarians' low self-esteem could bankrupt our profession

Veterinary clients may cringe at the thought of sticking their pet with a needle, but home care is often the best way to manage kidney disease. Here's a guide to educating them.

Baby socks aren't just for babies anymore.

Staying in touch with former veterinary team members is a smart, easy way to boost your practice's image and keep good employees coming back.

When "say what you mean, and mean what you say" fails miserably in the veterinary exam room

Ames, Iowa - A new 15-hour Veterinary Law and Ethics course is set to make its debut in January.

Greenville, Tenn. - A Tennessee veterinarian who operates a website supplying holistic medications for horses and companion animals entered a plea agreement with the federal government over charges he failed to pay taxes on nearly $2 million in earnings from his business.

Carrying diabetes products at your veterinary practice is more than a convenience to clients-it's vital to treating the patient immediately before the condition progresses.

Can you apply this rule without shafting the regular folks?

Personalize cups.

It's a difficult decision that no pet owner wants to make. So here are a few ideas for helping clients pay for your services to keep their pets healthy.

This former veterinary team member nearly starved her pet to death.

Becoming a certified veterinary acupuncturist is a long and involved process, but it can recap big rewards for your patients and your practice.

The most difficult part of a tough diagnosis is telling your client. But if you view communication as a procedure you can master, your words become medical tools as well as bond-builders with pet owners.

Many of our clients won't care how much we know, until they know how much we care.

Use these steps to safely wrap and restrain a cat.

Clear up these common misconceptions about geriatric pets.

As much as I want to blame the pharmacist for the terrible customer service, I don't-I blame her manager for not giving enough positive feedback.

Threats to personal, business and client privacy can come from all directions.

National Report - Training: It's time consuming, some times costly, and it remains a constant frustration for most practice owners.

Use shoe organizers to store your veterinary patients' leashes.

Be informed and protect your veterinary practice from a bevy of legal headaches

Portland, Ore. - The greatest opportunities in veterinary medicine have yet to be realized.

Improve your practice's client reminders.

Check out these veterinary studies and learn why client communication is so important.

Q. How can I help clients choose the best pet insurance plan?