Business

An advantageous approach to client care.

Make sure your team is prepared to handle every case that presents to your clinic.

Practical intelligence leads to entrepreneurial success, a new study finds.

Quadrupling the square footage of this veterinary hospital required some fancy footwork for Winslow Animal Hospital in Sicklerville, N.J.

Turn around your equine practice inventory troubles with this trio of editor-picked articles.

Perform these tasks before the end of the year to make sure your veterinary practice is in good shape for 2012.

Workers who remain on their feet during the day are less likely to be diagnosed with cancer, a new study shows.

Wrong answer for Image Quiz: A dyspneic cat with hyperactivity and fever (Sponsored by Dechra)

Avoid a construction disaster by taking the proper precautions when laying flooring on top of your concrete slab.

Advise pet owners to hide these household hazards and protect your patients this holiday season.

It's been a slow recovery for most American employees, but new signs of hope have emerged.

Keeping the bond front and center is key.

A recent study finds that shoppers make important decisions based on visual cues.

The Four Tier compensation formula accounts for equine veterinary partners' unique contributions to the practice.

Client visits are down. Get your lawyer visits up, and watch our industry's revenue skyrocket.

Look for a strong associate on your veterinary staff-and be prepared to dole out a little tough love.

It's better for team members to admit errors and work to correct them than to maintain a false sense of confidence, a new study finds.

Veterinary client handout and educational video: How to administer subcutaneous fluids

Sometimes a simple thank you is enough. When a situation calls for a little more, you can try this quick list of ideas:

Navigate nagging networking.

Microchipping is on the rise, thanks in part to a few high-profile lost-pet reunions.

It took Dr. Bob Cartin months to build his dream hospital. It will take you just a few clicks to follow along with the construction process.

It pays to shop around, but doing so is easier said than done for many veterinary practice owners.

You've probably had some, ahem, unique resumes come across your desk. Here's a look at what hiring managers across the country deal with on a daily basis.

Expert advice on a progressive idea.

Here's how to spread the word and set the record straight on microchipping.

Develop a veterinary practice statement that you, this employee, and other team members can use as a basis for responding to any questions or complaints.

You can relax when a horse owner shows up with a stack of printed web pages and a head full of medically unsound "suggestions." At least you can if you ace this text on handling well-meaning but time-consuming clients.

Use this downloadable checklist to boost the value of the services your veterinary practice offers.

Mark your muzzles to avoid confusion.