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Take care of your body to take control of your life
Caffeine and sugar may get you through your day at the veterinary practice, but they won't get you to your happy place. Exercise your mind by exercising your body and your rights to healthy food.
The difference between efficiency and effectiveness
Without both characteristics, your veterinary practice will struggle to remain profitable.
Pre-employment screening protects your practice and your clients
Don't put your veterinary practice at risk. Find out about job applicants before they turn into team members.
Show clients what really goes on in the back room of your veterinary practice
Veterinary medicine isn't a game-so why are you playing hide-and-seek with clients?
A simple, clean way to secure a urine sample
How Velcro fits into urine collection.
Life balance: How to keep your flame burning
You can't give all of yourself away at the veterinary practice or you'll wind up with nothing left. Learn helpful coping skills to stay happy and healthy at the animal hospital.
Educate your team-and yourself-about the dangers of formaldehyde
It's one of the most common chemicals in use today, but you'll need to take precautions before exposing your team members to formaldehyde.
Hanging with Hafen: The facts behind roof failure
Are the winter storms done for good? If not, it's time to find out whether your roof can handle another round of snow.
Q&A: Small cuts can lead to big savings for your veterinary practice
Q: Our practice is doing OK financially, but I'd like to eliminate needless spending. What are some of the most common financial oversights in veterinary practices?
Commentary: A vacation to the mountains turns out to be a life lesson on keeping your cool
A treacherous journey reveals my not-so-pretty side.
Q&A: Set goals and your veterinary team will score
Q. Our staff members seem lost and unmotivated. How can I get them back on track?
Use a flea comb to catch clients' attention about parasites
Having trouble getting through to your clients about parasite protection? Give them an up-close look at fleas in the exam room.
Dogs weren't always man's best friend, study finds
According to new research, foxes once ruled the roost as humans' favorite pets.
Declawing and devocalization: What pet owners think
You may have your own opinions on the procedures, but what do your clients think?
5 strategies to douse conflict when it erupts in veterinary practices
Conflict happens, says marketing expert Karyn Gavzer to a packed room of veterinarians at the Western Veterinary Conference.
Case 5, Answer 2d
Case 5, Answer 2c
Case 5, Answer 5c
Case 5, Answer 2b
Case 5, Answer 4a
Bring the passion back to veterinary practice, says WVC keynote speaker
Are you living your passion? It's a question that motivational speaker Gary Zelesky asked more than 350 veterinarians and team members today.
Talk with your hands to help clients understand
Providing visual cues can help you become a better communicator.
Form: Sample travel sheet for veterinary practices
Travel sheets improve communication and minimize missed charges during veterinary appointments.
2011 Hospital Design Competition photos: The wildcards
Here are some of the most beautiful and unique features from the 2011 Hospital Design Competition winners.
Diabetes guide helps clients manage the disease in pets
A new book might help calm the fears of clients caring for a diabetic pet.
Extravagant consumer spending alive and well, study says
Luxury goods companies know their customers well. Could you apply their strategies to your veterinary practice?
Top 5 veterinary blogs
Save time searching for the best veterinary blogs with this Firstline-approved collection.
Teeth brushing client handout
Veterinary student debt: How much is too much?
Q: Considering the low pay of starting salaries for veterinarians, how much debt should a student take on?
Hanging with Hafen: The beginner's guide to flooring
It's the most-asked question in veterinary hospital design: "What kind of flooring should I use?" Here's a guide to outfitting the floors throughout your hospital.