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8 keys to having it all: a practice, a family-and your sanity
Practice-owning moms share lessons and laughs during CVC panel discussion.
NCVEI unveils new Web site
The National Commission on Veterinary Economic Issues (NCVEI) just made it easier for veterinary practice owners to stay on top of their financial needs by renovating its Web site.
Short-term memory linked to concentration capacity
Study shows students with low working-memory are easily distracted.
Sociologist defines varying owner-dog relationships
A new study analyzes the different ways in which dog owners relate to their pets.
He said, she said: Which dog is best?
An Australian study shows that dog owners often veer toward pooches of the opposite sex.
Female bosses are 137 percent more likely to be sexually harassed at work
Study shows harassment is less about sex and more about domination.
Despite higher starting salaries and student debt, more DVMs are shunning the working world for the classroom
Student debt and starting salaries are up, but new DVMs are still opting to stay in the classroom longer.
6 ways to sell your boss on CE (sponsored by Intervet/Schering-Plough Animal Health)
Be prepared to show how your education benefits your equine practice's bottom line.
Make Twitter work for your practice
How to attract clients in 140 characters or less.
Give clients a handout to boost patient wellness
A handy patient wellness report works wonders to promote this practice's wellness program.
Q&A: Help pet owners navigate the Web
How can we teach clients to determine what Internet information is reliable?
Real clients reveal why they love their veterinary practices
Real clients share what keeps them going back to their practices.
Recession talk: We're not out of the woods yet
The economy is starting to recover, but challenges linger.
Video surveillance: Who's watching you?
More and more practices are using video surveillance. Here's what you need to know about being filmed at work.
Why your food trumps pet stores'
Here's your script for talking to clients about the importance of buying therapeutic pet food at your clinic-not a pet store.
6 ways to find perfect "10" employees
Trust me-you have "10" employees in your town, no matter how small it is.
Your role with referrals
What can team members do to help veterinarians as they refer more cases?
Use equipment, testing to improve cardiology diagnostics at your practice
Tips for improving cardiology diagnostics at your veterinary practice.
Client handout: Pet wellness report card
Your clients might request additional services after viewing a handout like this.
Free dental exams increase client awareness
Complimentary tooth checks increase the number of dental cleanings-and thus healthy pets.
Avoid phone pressure tactics
Pushy team members can scare clients away with heavy-handed phone tactics.
Clients' No. 1 complaint
What's the best way to minimize the cash clash?
Q&A: How to renovate while running your practice
Our clinic could use a fresh look. How can we update the facility without interrupting our daily operations?
The new welfare war
Americans today are wrestling with the value of their pets and the laws protecting animals more than ever before. And experts say veterinarians are, and should be, at the center of the debate.
Extend hours to keep clients happy and patients healthy
Extend hours to keep clients happy and patients healthy.
Minimum wage increase should have minimum impact
Veterinary practice owners likely won't see much of an impact from the latest federal minimum wage increase.
Growing a veterinary practice in a bad economy
This overview of Benchmarks 2009: A Study of Well-Managed Practices shows how practices are re-examining their core services and strengths and focusing on being more efficient, effective, and productive.
The patient care disconnect: Assessing your liability when communication fails
Legal liability is a potential problem for all businesses, including veterinarians. And the larger the business, the greater the risk.
Q&A: The new realities of practice growth
What's a good way to gauge what our current growth numbers are telling us about our practice's financial health? What growth percentage should we aim for these days?
The 5-to-7 ratio
Violate the 5-to-7 ratio at your risk. That is the ratio between a veterinary practice's gross revenue and the cost of paraprofessional staff. Anything outside that ratio is bad for the practice.