Business

How can I find good staff members?

You don't have to avoid accounts receivable altogether-just be smart about when to offer credit and who you offer it to.

When you, your team, and your clients are reading from the same set of directions, you make it to your end goal-better pet care-with fewer detours.

The cost of living creeps up and up. Does team members' pay keep pace?

Remind clients that parasite control keeps pets-and people-healthy. Then use handouts like this one as a follow-up to your exam room message.

The key to attracting a crowd: Knowing what your clients want and raising your level of service to meet their needs. Then you can tap marketing tactics to spread the word.

Is your message about the risks of parasites reaching clients?

We'd like to keep our salaries low in order to minimize Social Security and Medicare Taxes. What's the minimum salary we can take so the IRS isn't breathing down our necks?

Capitalism abhors a vacuum. And perhaps in the short term, it abhors ethics as well.

19 tips to cut back on no-shows and get back to business.

You cover a lot of ground everyday, leaping personal and professional hurdles. Balance and practice will help you tread diverse terrain and become more than a well-rounded doctor-you'll be a well-rounded person.

A facility that includes regional architectural elements and projects warmth and southern hospitality, Crossroads Animal Clinic in Houston is an example of what you can achieve with design.

My manager and associate order equine products through my veterinary practice. Is this legal, since I don't treat horses?

Missy closed the door and smiled at Dr. Fremont. The smile was a long, strained affair as she tried to mimic the Cheshire cat from "Alice in Wonderland". The smile vanished as she rolled her eyes and moved into the next room.

In the days of yore - when vaccinations were king and the veterinarian primarily was a syringe jockey - things were a bit easier, and expectations were noticeably lower. Dogs were just dogs, and cats were perceived as varmints by a large fraction of the population. Thus the 15-minute office call was born, and dinner was ready at 6 p.m.

I'm opening a new practice. Is a conventional loan better than a capital lease?

Owners and associates, you can see eye to eye. Just get the monkeys off your back.

Use these tips to manage euthanasia visits more effectively and show clients you care.

Want to love your job 10 years from now? A little time away could make the critical difference.

Agree on the basic care you want to deliver at your veterinary hospital. Write it down. And get all your team members heading in the same direction.

After researching your customers, you'll be ready to set a marketing plan that fits your practice's needs

Don't you want to improve efficiency, communication, and revenue? If you're not using electronic medical records, you're losing out on these opportunities.

One doctor talks about the patient that was hardest to lose.

Hoops-and a little hoopla-are encouraged at Firehouse Animal Hospital in Denver. Dr. Jed Rogers included a basketball hoop in the staff lounge when he furnished his hospital.

We reuse gel ice packs to numb the area between a pet's shoulder blades before placing a microchip.

The cost to deliver veterinary medicine is increasing at a faster pace than human medicine.

Does it seem that no matter how hard you work, you just can't seem to get ahead?

The best-kept practice management secret is the rabies ratio.

Take these five earth-friendly steps to minimize building costs, energy usage, and toxic materials in your facility.

Here are five more earth-friendly steps to make your dream practice a green one.