Practice Manager

The skys the limit for NorthStar VETS. Discover how they packed their new satellite veterinary clinic location into a space one-fifth the size of their main location.

A wildly innovative session at all three CVC shows this year puts pet owners in a room and on camera with a classroom of attendees next door listening to their exam room and practice experiences. Here are four things moderator Brian Conrad, CVPM, learned at the first one in Virginia Beach.

Literature show that precaution in the workplace is essential for women of childbearing age.

Why you need a bereavement coordinatorand how it helps your veterinary team.

Our practice created a special garden to remember the pets that are no longer with us. This rock garden has become a foundation for our relationship with pets and their families.

For pruritic puppies, lifes an itch. And there may be important clues in this patients short life so far. You can help uncover them and set a path for comfort.

How to use this biomarker in your veterinary practice to help you diagnose, treat and monitor chronic kidney disease.

From the hotel-like lobby to the cat and dog alcoves, find out how this emergency and referral hospital renovated its space into a stress-free environment for clients, staff and, most importantly, pets.

Nationwide serves up the wackiest names in an epic lineup of punny honorifics, appalling appellations and silly sobriquets.

Enthusiasm is a great trait for veterinary team members as long as they don't overwhelm pet owners.

Use this list to prep for CVC and enjoy your best conference yet.

Here's what pizza can teach you about appreciating your veterinary practice managers and owners.

Hospice and euthanasia are all about timing. Dr. Mary Gardner offers to guide clients through the process of their final gift to their petsaying goodbye.

Your clinic cat welcomes your new veterinary team member in true cat fashion, with hazing, demands and--ultimately--a rather flattering job offer.

This VHMA survey indicates how many managers work from home, what they love about itand whats tough to accomplish off site.

CVC educator Ori Scislowicz, BS, LVT, and dvm360 Team Channel Director Portia Stewart explore some of the data and the solutions for dealing with a toxic team.

Experts say it costs between four and 10 times more to acquire a new customer than it does to keep an existing one. And it costs 30 times more to attract a new client than to keep the ones you have. Clearly nurturing client loyalty makes good business sense.

We asked veterinary team members what's most important to their job satisfactionand whether they plan to stick around in practice. Here's what they said.

Dr. Philip Bushby has thoughts on this now more complex question and how to work with clients to come to the best decision.

Use these five simple solutions to redesign your practice spaces for more comfort and efficiency.

Can't we all just get along? (And what do you do when the answer is no?) This dvm360 Leadership Challenge investigates the sources of this poison and offers commentary, data and solutions to help teams dismantle their destructive forces.

Views of tempting creations for a small species have spread quickly via word of mouse.

Can your keen eye spot the species and the body part in each of these photos?

The VHMA predicts three ways the top trends in veterinary medicine will influence the the evolving role of practice manager.

A preview of what might be walking into your veterinary clinic this month.

A veterinarian turns bandages into art to embrace the art of healing.

As phone apps have gone from interesting to essential in our daily lives, we take a moment to imagine the best veterinary apps of the futureand how they might help tackle your toughest challenges in practice.

Don't let pet owners get spooked by the array of treat options in the pet store! Check out this roundup of great treats on the market, and tailor your recommendations for pet owners.

This unlikely "mew-seum" pays homage to the Civil War in the best way possiblewith cats.

Are you in an exclusive relationship with your lab? Before you commit, make sure you establish clear boundaries.