Practice Manager

Providing optimal care while respecting your veterinary clients’ financial limitations can be challenging, but can be done.

You may not have the title of “boss” or “manager” at your veterinary practice, but that doesn’t mean you can’t be a leader. Here’s how to prepare yourself for a leadership role.

It’s been something of a struggle to establish pet insurance as a standard in pet care in the United States, but a new generation of pet owners may be changing that.

Generational differences in thinking and communication styles are real, and catering to the styles of today’s younger pet owners will put your practice on the path to building lasting bonds.

How long should a veterinarian’s office desk chair last? That depends less on the quality of the chair and more on the pace of your work.

Spending is on the rise in all categories, but pet food dominates sales.

Easy, budget-friendly ways to make your small veterinary practice appear larger.

How to address young employees who aren’t staying in their lane.

Study shows 550%+ returns when practices add communication software that allows pet owners to stay current and pet care providers to stay connected. (Sponsored by PetDesk)

Veterinary technician Janet McConnell shares some useful tips on how to introduce and onboard a new approved veterinary assistant.

There are no doubt lots of things your practice could add, but there are likely just as many that you could remove—much to the betterment of your veterinary hospital.

Cross these items off your end-of-year veterinary checklist before entering 2020.

Veterinarians and veterinary teams regularly do wonders for pets. Here are five ways you can show gratitude to the ones making sure your beloved family members are happy and healthy this holiday season.

If the hospital owner constantly discredits the guidance you provide to your veterinary team, having that uncomfortable conversation with him or her about how their behavior makes you feel could help set things straight.

We live in a hypercritical society. And veterinary professionals are usually first in line to blame themselves for all kinds of things, mistakes or not. But If youre so busy reassuring your veterinary clinic employees that youre negating performance issues entirely, you need these tips.

Use this strategy to help increase your clientele and gain a larger presence in the community.

Implementing these changes could help your veterinary practice realize thousands of dollars.

Making up good stories about how a veterinary colleague didnt mean to hurt you with the negative comment or bad interaction is key to improving a veterinary hospitals work culture. And it starts with managers modeling that behavior.

If you want to schedule a luncheon at my veterinary hospital, a few stationery items would not go amiss.

When a workplace issue arises but theres no such thing as a human resources department in your veterinary clinic, things can get hairy. Heres what your veterinary colleagues think.

No matter your veterinary patients age, everyone on the veterinary team (yes, you!) can still make sure their experience is a great one. Heres how.

Toss that marker and snag some electrical tape for you and your veterinary team to indicate doses on syringes.

Accurate microchip information can save a lost pet's life, but it's often a forgotten part of the moving process for pet owners. Here's how our clinic helps clients register a chip that wasn't done at our practice.

Many veterinary hospitals are struggling to find associate veterinarians right now. Learn more about what and why, find three hiring strategies and see how one hospital group is finding talented DVMs to work.

It seems people have been placing their kitties in ludicrous scenarios just to snap a photo for nearly 150 years

The newly launched Suspect It, Detect It campaign hopes to help veterinarians become better able to recognize animal maltreatment.

Veterinary practice has its moments. Here are the funniest stories our readers have experienced at work. Spoiler: Responses containyou guessed itlots of fecal test fisacos.

How to make new veterinary clients happy and break out of your old habits all in one go.

Heres a veterinary take on awards seasonthese cats, dogs, chickens and more take center stage in this years Oscar-nominated movies.

How body language and other warning signs can help you identify a bully in your veterinary practice.