Practice Manager

Alison McIntyre's overarching goal in leading this brand new organization is to educate veterinary professionals about best practices for delivering teleheath services to veterinary clients.

My veterinary team is smart and we’re really busy, but ongoing education is vital to practicing good medicine. So, are monthly staff education meetings are a necessity?

Veterinary practices are doing an excellent job of protecting their clients, patients and staff from COVID-19, but what about the emotional toll of the pandemic?

By providing information on your veterinary practice's website and social media platforms, your team can spend less time fielding client calls about coronavirus and pets. That’s where the FDA comes in.

Here are some tips to help your veterinary team cut back on overtime.

The dilemma: Should you give special recognition to your front-line veterinary practice team in light of the fact that others were unable to work during COVID-19?

Hint: It’s not a one-size-fits-all approach.

As shelter-in-place restrictions are lifted throughout the country, the full impact of the pandemic shutdown will come into clearer focus. Here are four major challenges veterinary practices can expect—and how to handle them.

A veterinary practice manager and consultant shares from personal experience why some team members are disengaged—and what to do about it.

The Independent Veterinary Practitioners Association was founded for a single reason: to help independent veterinary businesses thrive in an era of corporate consolidation.

To reel in new veterinary clients—and turn them into loyal customers—you must appeal to their hidden “hero.”

This new resource offers veterinary professionals and students an opportunity to earn RACE-approved CE credit via a series of informative online webinars.

Are you taking advantage of the many apps available to help you increase productivity, communicate easily and make you laugh? Making use of technology can help you navigate both now and when the COVID-19 pandemic is behind us.

Here are 10 ways to show your veterinary team how grateful you are for their hard work and dedication during the COVID-19 crisis.

What we can all learn from rulers in ancient times about how to be good leaders—and good citizens—today.

Pet owners are largely enjoying the curbside service they're currently receiving at veterinary practices. Here's why, plus a look at strategies to implement now and after the COVID-19 crisis ends.

How are your veterinary clients coping with all the major changes your practice has implemented in the face of COVID-19? One practice team shares their experience.

Experts agree that in the face of the COVID-19 pandemic, veterinarians need technology in their practices today more than ever. Whether you're a technology novice or an expert, there's always more to learn.

Among the many adjectives that might describe working in a veterinary practice, ‘dangerous’ is likely not among the first that come to mind. But maybe it should be.

Are you remaining optimistic about the future of veterinary practice? This ongoing COVID-19 conversation offers tips for combatting depression and burnout right now, and planning for the future.

The necessary changes veterinary practices have made to promote social distancing during the COVID-19 outbreak are sparking all sorts of ideas about new ways to run a veterinary practice once the crisis is over.

The coronavirus pandemic has generated more questions than answers so far, but a recent webinar outlines what we do know, including infectivity in animals, and what precautions pet owners and practices should be taking.

New research reinforces the power of word-of-mouth referrals in growing your veterinary practice.

This is uncharted territory for all of us. Here’s how one practice manager has changed her hospital’s protocols to continue providing excellent service while keeping people as safe as possible.

Certified leadership and wellness coach Kristina Guldbrand shares some tips to help you keep your veterinary team connected during these challenging times.

As veterinary practices continually adjust clinic protocols in the face of COVID-19, they must also manage costs differently, abide by new employment laws, and keep staff calm and informed. Here’s what you need to know.

New data highlight another way your veterinary practice may be able to increase revenue: Offer additional payment options.

As if making the life-altering decision to buy a veterinary practice isn’t daunting enough, there can arise hidden obstacles and unexpected worries for potential owners.

A recent webinar for veterinary practice owners and managers shed some light on how to reduce workplace exposure to the novel coronavirus, and the legal rights and responsibilities when it comes to employees and their business.

Practice manager and regular dvm360.com contributor Emily Shiver shares how her clinic's protocols are evolving during the COVID-19 pandemic.