Technicians
Managers: 7 ways to create a positive practice culture
Just how do you create a positive culture? Take these seven steps to find your happy place.
Make a coloring book page to promote your veterinary practice
Go ahead and color outside the lines.
Post-euthanasia: Be there for your veterinary clients
Handle euthanasia appointments with extra tender, loving care.
Work sweet home: Create a positive practice culture
A positive practice environment makes you-and patients and clients-feel happy, cozy, and right at home. Here's how to ramp up the good vibes.
Euthanasia: 7 coping strategies for veterinary team members
Clients aren't the only ones hurting when their pets are euthanized.
Managing chronic kidney disease: Nutrition is key
A look at the effects of CKD and how proper nutrition can help.
Adopt a kit, save a pet
Give your clients an adoption kit to help them train their brand new pet.
A simple, clean way to secure a urine sample
How Velcro fits into urine collection.
Commentary: A vacation to the mountains turns out to be a life lesson on keeping your cool
A treacherous journey reveals my not-so-pretty side.
Use a flea comb to catch clients' attention about parasites
Having trouble getting through to your clients about parasite protection? Give them an up-close look at fleas in the exam room.
Live from WVC: Any technician can get involved in pet behavior
The technician specialty in behavior is a strong educational opportunity, and even technicians without a VTS can take a leading role in behavior.
Results of industry-wide survey on value of technicians discussed at WVC
Banfield and Firstline plan to release study results to the profession soon.
WVC parasite Q&A: Fecals and centrifugation
Holly Morss, CVT, answered these attendee questions during her Western Veterinary Conference presentation about ova identification.
Case 5, Answer 4d
Pause before you post on Facebook
Don't make this student's online mistake-it could cost you your career.
Live from WVC: Top tip for calming upset clients
When you're facing an angry client in your veterinary practice, do this first.
8 steps for defusing angry clients
To calm heated client situations, follow these steps from Paul Camilo, CVPM, practice manager at All Pets Dental in Weston, Fla.
6 ways to help cats this Heart Month
February is National Heart Month and a good time to save cats from cardiac disease.
Top 5 dog breeds: health risks revealed
You may already know the top dog breeds in the nation, but are you aware of the most common diseases associated with them?
Form: Sample travel sheet for veterinary practices
Travel sheets improve communication and minimize missed charges during veterinary appointments.
Celebrate Spay Day: Feb. 22
Help increase the number of spayed cats and dogs in your city this year.
Veterinary studies on the link between pet oral disease and systemic health
Related readings on dental disease and systemic health
How periodontal disease can affect pets' organs
Knowing the science behind the link between oral disease and systemic health will help you get clients on board with veterinary dental care.
Changing associations through conditioning
Pavlov's dogs hold a lesson for us all.
Top 5 veterinary blogs
Save time searching for the best veterinary blogs with this Firstline-approved collection.
Americans sound off: Training, not breed, makes dangerous dogs
A new Associated Press survey finds almost three-quarters of Americans blame training for dog-bite culprits, not the dog breed.
Would you choose your spouse over your pet?
Polls shed light on which one people chose and the results may surprise you.
Ann Tiquity: A client we have all grown to love
Perhaps you're one of those individuals who suffer from the delusion that there is no such thing as a stupid question.
In defense of spay-neuter clinics
Low-cost spays and neuters fill a crucial need. Veterinarians: Don't begrudge your colleagues who help.
Use a headlamp to eliminate shadows during dental procedures
Don't be blinded by the light.
