Technicians
How to handle weird client requests
Don't dismiss clients' requests-no matter how absurd they may be.
Top 10 ways to let money walk out the clinic door
Use these tips to sabotage your practice-and your livelihood
7 weird client requests
Clients' requests can be downright bizarre sometimes. Just look at these outrageous stories readers shared with us.
Why your team needs a retreat-and how to get one
Escape the daily drama and improve vision planning and team bonding with an annual practice retreat.
Successful anesthesia takes the whole team
All veterinary team members play a role in providing patients safe anethetic experiences.
7 steps to a great team retreat
Team-building retreats leave your veterinary team stronger, happier, and more efficient. Here's your guide to planning one.
4 anesthesia mistakes you might not know you're making
Anesthesia is a vital inclusion in any clinic's medical practice, but it does come with risks. By avoiding these common mistakes, your patients will receive a safer anesthetic experience.
Caught on camera: 5 profit-sucking mistakes veterinary clinics make
Video cameras reveal what really goes on-and wrong-in your exam room.
Mark the date for clients to keep them coming back
Use calendar cards to help veterinary clients stay on schedule.
Avoid this frequent mistake in dental anesthesia
Don't assume dental procedures are of little anesthetic risk.
Clean towels keep cats happy-plus more feline-friendly practice tips
Watch feline veterinarians describe why each cat should get its own towel and enjoy its own carrier.
Husbands losing jobs, wives finding them in recession
Female-dominated fields of medicine and education are still seeing growth.
Share practice goals with team members to keep them motivated
Our team members seem lost and unmotivated. How can I get them on track?
Managers: Consider multitasking ability when hiring
A new tool may help tell which team members are best suited for your veterinary practice.
Two-thirds of Americans say they won't be able to retire
The silver lining is that most of them like their jobs, their bosses, and their co-workers.
Terrific ways to tout technicians and team members
National Veterinary Technician Week is Oct. 10 to 16. How will your practice celebrate?
Impress clients by creating clever cage cards
Show a little creativity with customized cage cards.
Top 5 missed opportunities in nutritional management
Be sure you're taking every chance to help clients learn what to feed their pets.
He or she? Don't confuse patients' gender in front of clients
This simple tip will help you identify gender in your veterinary patients.
Comparing veterinary wellness plans
Two veterinarians explain their practices' wellness packages-and how they help patients and the bottom line.
A cleaner way to make a mess
When emptying anal glands in pets, use this simple trick to minimize the mess.
Improving wellness care: Your role
When it comes to preventive care, what's your responsibility as a veterinary team member?
Well to-do: How team members tackle client compliance with preventive care
Wellness care isn't a luxury, but you can still give pets red-carpet treatment. Try out these four ideas to improve client compliance and patient health.
Show me the money: Asking for a raise in tough times
Can I ask for a raise at a time when most team members are going without them?
Top 10 ways to make your boss hate you
Watch Shawn McVey explain how to get on your manager's bad side.
How to talk to someone you can't stand
Patients depend on your lines of communication with co-workers, so keep them open. Here's how.
Put the new nutrition assessment guidelines to work
Producing "ah-ha" nutritional moments with AAHA's assistance.
Q&A: Making sense of mandatory meetings
Our monthly meetings are mandatory, and people's days off and time working are being docked. Is this legal?
4 pet nutrition nuggets for technicians
Use these tools and guidelines to increase your nutritional knowledge.
Give patients a place to play ... or recover
At less than $100, it's a cost-effective way to house patients.
