Technicians
5 facts about employee rights
Many team members blindly stumble through issues of breaks, overtime pay, and family leave. Find out whether your practice gives you enough-or whether you expect too much.
7 steps to a profitable behavior program
Behavior services preserve your clients' bonds with pets and generate revenue.
Reward your all-star clients
They may be tiresome, but high-maintenance high rollers are worth the price.
Client handout: 7 summer safety tips for pets
Teach clients the basics to keep pets hydrated, healthy, and happy this season.
8 people foods that are toxic to pets
Most clients have heard chocolate is poisonous to pets, but do they know that other common foods may also be toxic for dogs and cats?
Just for laughs: Funny animal videos
Have breakfast with Ginger, a pink-robed Golden retriever, or get down to Ray Charles with a bird that can really shake a tail feather with these hilarious animal videos.
BizQuiz: Can you temper team conflict? (Answer 4c)
Taking the BizQuiz? This is the answer to question 4 of "Can you temper team conflict?"
BizQuiz: Can you temper team conflict? (Answer 1b)
Taking the BizQuiz? This is the answer to question 1 of "Can you temper team conflict?"
BizQuiz: Can you temper team conflict?
Learn whether your practice's conflicts are out of control and how you play a role in easing on-the-job tension between co-workers.
Wash your hands: Wipe away doubt
Research shows clean hands may equal a clean slate.
Case 2, Answer 1f
Teach clients to prevent dog bites
May 16 begins National Dog Bite Prevention Week. Here's how to be part of the solution.
Reading body language: Nervous
If you feel caught off guard by run-ins with your team members, check out these body language photos to see what your co-workers are saying-even when they?re not speaking.
BizQuiz: Can you battle job burnout? (Answer 3B)
Taking the BizQuiz? This is the answer to question 3 of "Can you battle job burnout?"
BizQuiz: Can you battle job burnout? (Answer 2A)
Taking the BizQuiz? This is the answer to question 2 of "Can you battle job burnout?"
BizQuiz: Can you battle job burnout?
Test your skills at fending off the feelings that make you want to flee the veterinary clinic.
5 sample forms to host a free clinic
Sample documents to help you host a free event to help pets and boost community love for your clinic.
BizQuiz: Are you a social-media maven or a Web wipeout?
Videos, friending, and tweets: Get hip to the newest way to reach potential and current veterinary clients.
Pearls of Practice: Goodbye to sore knees; squirting alcohol
Two tips to tackle job-related joint pain and on-the-go sanitation.
Study: Credentialed technicians do wonders for practice revenue
Need a motivational boost? If you're a licensed, registered, or certified veterinary technician, you could be worth big bucks to your practice.
Step-by-step guide to talking to clients about wellness programs
Use this guide to keep wellness top of mind for clients and get pets the care they need.
When the love is gone: Fighting burnout
That's it-you've had it. When you just can't take your job at the veterinary clinic anymore, learn how to beat these top three reasons for work burnout.
9 rules for avoiding negative karma
Don't let bad karma come knocking at your practice's door. Institute these unofficial policies for preventing karmic payback.
Use a soup ladle to help with urine collections
Turning death into a wake-up call
Every encounter is a chance to educate.
Helping fraidy cats
Could fear on everyone's part-cats, clients, and team members-be the cause of difficult feline veterinary visits?
Behavior history form
A behavior history form for use in adolescent and adult pet consultations.
5-month countdown to hosting a free clinic
This step-by-step checklist will help you give back to your community by hosting a free clinic for pets in need.
Quick ways to decompress when you're feeling fried
5 ways to chill out before you burn out.
Stop feeling guilty about cash-strapped clients
Shawn McVey says pet owners' financial situations aren't your business