Technicians
How I went from receptionist to practice owner
I had the passion for animals, the smarts to manage, and the education and business savvy to own. So I bought a hospital. You can too.
Client handout: Parasite prevention for tiny veterinary patients
Offer these instructions to owners of pets that are too small for preventive products.
A 'blood' test for client service
What makes a great veterinary team member? This isnt complicated ... its back to basics, people.
Let the heart go yonder
A new wireless ECG device lets patients go about their normal day and gives veterinarians better readings for rest and exercise.
Client handout: Kitten socialization
Put it in your veterinary hospital's exam rooms and reception area. Put it on your website. New kittens will thank you for less fear at home and at the practice down the road.
Client handout: Grab those kitten vaccines!
Kittens need shots. Full stop. Start early with veterinary client education about their importance with this printable PDF.
The ups and downs of diabetic management
Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Heres how to set the tracks for a smoother ride.
Think of change as a jingle in your pocket: How veterinary professionals can benefit from embracing the new
Get an hour of CE credit on a more expansive way to think of life changes, on managing change on a personal level and veterinary practice level.
Client handout: Puppy enrichment
Give owners of new dogs and puppies this handy-dandy PDF handout with some ideas for making life fun for their new canine companions.
When the groomer becomes the dentist
Your veterinary client opted for dental treatment at the groomers. Say what?
Purchasing power: How pet owners make pet food decisions
Check out the most common nutrition questions pet owners ask at big box stores.
Stop the progression to aggression
Halt the bucking, tooth-baring, low-hissing madness in your veterinary practice. Heres how.
3 must-have retail items for your hospital
Three managers share retail items their veterinary hospitals cant live without. Some are big sellers, some the veterinarians just love, and some just fit so perfectly into services they cant say "no."
Handout: Is that client's puppy bugged?
Emphasize the importance of fighting intestinal worms and other parasites in puppies from a young age with this printable PDF.
Start with heart: Sounds nice, but what does it mean?
I visited a wonderful human medicine practice that inspires me, and came across the poster that inspires them. Their personable skills are easier to come by than you think.
What I didnt learn in vet tech school
School fully prepared me to be a great veterinary technician. But what happened after graduation changed my life.
Client handout: Your vet: the new Google
Your clients have researched vaccines from every website their search engine could churn up. Some are factual, others not so much. Hand them this handout to steer them toward your veterinary knowledge instead.
Steer team members to starring roles
Organizing, communicating with, and training the Greatest Show on Earth: your veterinary hospitals client and patient care.
Murmurs: Loud and clear
Veterinary professionals, lend me your ears while I talk about the sound of heart murmurs and their locations.
Quit calling millennials lazy!
Sure, the younger generation relies on technology and constant communication, and these qualities are a huge asset to your veterinary team.
Whats hot in nutrition
Nutrition expert Ed Carlson shares some top trends in veterinary nutrition.
Nix nail trim negativity
Scratch back at nail trim anxiety with these tips to reduce your veterinary patients fears.
Can you afford that new veterinary equipment?
Probably. Run some quick and easy math for your veterinary practice and your financials using these basis calculation in this printable PDF.
Flea prevention, on a theme
Use your holiday decorations to promote parasite prevention in your veterinary practice.
New oral Bordetella vaccine from Merial, now Boehringer Ingelheim
One practice owner involved in early trials thinks colleagues "will very much enjoy the intraoral administration ... with less mess, less sneeze, less struggling" with patients.
When the pet owner thinks heartworms are #FakeNews
Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.
A formula for self-care, for veterinary patients' sake ...
When you work in emergency and critical care, youve gotta mix in some self-care to be ready to care of your veterinary patients.
Treat yo' self
You, dear veterinary professional, need to develop some self-care routines. Here are some ideas to get you started.
Wellness plan? But Barnabys as fit as a fiddle!
You know that wellness plans are a great way to keep Barnaby healthy, but your veterinary clients may need some convincing (which is OK!). With preparation and practice, you can explain the value of this preventive care program.
The flea control toolkit
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss flea control with your team and clients. (With an educational grant provided by Merck)