Technicians
Cats matter: The feline care toolkit
August 5th 2016This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss feline care and wellness with clients. (With an educational grant provided by CATalyst Council)
Delivering a cancer diagnosis: Check perception first
August 5th 2016If you dont take the time to learn your clients perceptions about cancer, youre skipping a step. In this audio clip from a recent CVC session, veterinary cancer specialist Sue Ettinger explains how to give your clients an opportunity to share what they know, what they expect and what they want.
Navigating the 5 Cs of coping with compassion fatigue
July 26th 2016Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray has mapped out a guide for healthy coping.
Add nutritional supplements to your behavior modification soup
July 14th 2016Successful behavior modification requires more than one ingredient. In this audio clip from CVC, behavior expert Melissa Spooner discusses how Composure, a nutritional supplement and behavior modification soup ingredient, can be used in your veterinary practice.
3 ways to improve communication with older adult clients
July 13th 2016First, break down your stereotypes of older pet owners. (Hint: They don't all like to be treated as cute, little ol' people.) Second, start trying out these tips today for better communication with this growing population of veterinary clients.