Technicians
How rude! A nasty veterinary client and two ticked-off techs
Is it the practice owner's job to put a stop to insulting client behavior directed toward his team?
I quit! (And here's why)
If team members are fleeing your veterinary practice, it just might be for one of these reasons--their top 10 frustrations in practice.
Got skin in the derm game?
Here she is. Another frustrated veterinary client with an itchy pet. Help by answering her top questions.
Tips from a Thunderstruck ThunderShirt fan
When a fearful patient comes in, these veterinary team members consider whether a Thundershirt fitting is in order.
Letter to Vetted: Unnecessary emphasis on hairballs for feline pancreatitis
Reader says vomiting isn't a major sign in feline pancreatitis. Our feline expert agrees.
Love means licking
We wouldnt tell you to make room on your veterinary reception desk for a standup display of LICKI Brushes in 2017. But we also wouldnt not.
Letter to dvm360: It's not the DVM's job to check on clients
"Veterinarians do not need to be worrying about personal issues in people's homes," says one Facebook user in response to the latest ethical dilemma from Marc Rosenberg, VMD.
What the heck is a Victory Visit?!
We explain it all here, including how to switch your patients' experiences from the merely fun to the truly victorious.
3 reasons cat owners say "no" to dental procedures
And ... we wouldn't leave you hanging just with the problems! Here's advice to tackle this trio of Dr. Karen Felsted-identified roadblocks at your veterinary practice in this new video from CVC.
Back Office Blunders Episode 6: Breeder Knows Best
My breeder planned my French bulldogs anesthesia and surgery with a little help from Dr. Google.
Social media is a two-way street
Facebook, Twitter, Instagram, Pinterestit doesn't matter which social media platforms your veterinary practice has its hooks in. Want succeed? You can't just talk AT people...you gotta talk TO people!
Does a corporate buyout mean I should look for a new job?
Though "corporate veterinary practice" might seem like a dirty word to you, don't hit up the want ads just yet.
Checklist for buying a practice
Don't buyor buy intoa veterinary hospital before you work through this checklist.
Work for us! (You know you want to.)
When our veterinary hospital has an opening, job applicants flood in. They cant seem to resist our website and our social media pages that show off (honestly) our support of local community, care for patients and teamwork.
11 ways to take your veterinary practice from chaos to cakewalk
These techniques on low-stress handling in a practice will save you, your patients and staff from everyday stressful events.
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Straight bull on bulldogs
You can still be bullish on bulldogs without ignoring a few medical issues these beloved dogs sometimes experience.
Photos: Many ways to hang an ET tube
If youre looking for creative ways to store veterinary endotracheal tubes for quick and secure access, we wont leave you hanging (see what we did there?).
More strange-but-true facts about parasites
A second helping of parasitic factoids to ponder when you've got the itch.
Who's getting a raise?
We asked veterinary team members if they expect to get a raise in 2016. Here's who said "yes."
Sync up your veterinary team
Here are five simple reasons I see better outcomes and happier clients when everyone in my veterinary hospital offers estimates and treatment plans every time.
STOP sorting. START talking.
Personality types be damned! Bash Halow, LVT, CVPM, shares the simple but demanding steps he takes in every crucial conversation he manages in veterinary practice and in life.
The top 5 indoor and outdoor plants that are toxic to pets
Help veterinary clients keep their furry friends safe with these handouts of common indoor and outdoor plants that can be toxic to pets.
3 wonderful trends in veterinary anesthesia
Every aspect of medicine contributes to the overall patient experience