Roles

Rate your veterinary practice to find out whether your team communication is up to snuff.

A new bill proposed in California tries to stop the "inhumane suffering of fish."

Des Moines -- A settlement was reached in a high-profile lawsuit over non-compete agreements between Iowa State University (ISU) and several former veterinarian employees.

A new study says that new parents are more likely to have overweight pets.

Help clients understand what you'll expect from them at time of service.

Studies show where the best-or worst-biters are located in the U.S.

Medication administration made easy.

Don't just say it-explain it.

Turn Dr. Clients into savvy searchers.

Emetic agents work by causing gastric irritation, stimulating the central nervous system chemoreceptor trigger zone, or a combination of both. Here's your emetics cheat sheet for dogs and cats.

A veterinary technician is suing the specialty clinic where she worked after claiming she contracted MRSA.

Try this morale-booster on for size.

Just because veterinary technicians get credentialed doesn't mean they get extra respect. Here's how to make technician credentials really worth something.

I had to tackle this tough task sooner or later. Turns out it was later.

Q: What's the difference between a veterinary technician and an assistant? I'm thinking of becoming certified.

It's time to spice up your team meetings.

Don't shortchange yourself. Think big when designing your veterinary facility and assume you'll need the extra space later.

Use this chart to sort out the cause of skin problems in pets.

Technicians aren't all destined to be cardiologists. But all technicians should understand what a normal cardiac rhythm looks like and how it's generated.

Q: I've worked as a practice manager for 10 years and I still can't get people to take responsibility. What can I do to encourage my team members to step up to the plate? -Burnt-out

The dentist's chair: That's where I was when the tornado sirens sounded recently. The situation was most unpleasant. It's not like my jaw was numb and the drill was spinning. I was only in for a cleaning. Still, I can think of more comfortable places to be when disaster literally looms in the air.

We all see these articles about what it takes to run a successful practice: slick marketing, conflict management, Web pages, team training, appropriate compensation packages, etc. The list is endless.

Firstline editor Kerry Hillard Johnson and Kara Burns, LVT, discuss a recent gathering of veterinary technicians.

This Team Meeting in a Box will help your team members learn about one of the most common problems in veterinary medicine: canine otitis externa and ear infections. (Sponsored by Dechra)

Pets in Japan are still suffering due to the recent earthquake devastation. Find out how you can help by simply lifting a finger.

Managers listen up: Your receptionists have spoken and they have a lot to say about your management style. Check out this list of management failures-created by attendees in continuing education courses on reception skills-and see if you fall into any one of these five categories. Then study the solutions so you can better serve your team.

Strategies to build employee engagement can help, veterinarians say.

Pet ownership and spending are up, but not enough to keep pace with a surge of new DVMs.

Ask yourself these important questions to see if you're ready to take the plunge into ownership.

Studies say "morale boosting" office treats are doing more harm than good.