Roles

Low-cost spays and neuters fill a crucial need. Veterinarians: Don't begrudge your colleagues who help.

Don't be blinded by the light.

Spray pets down to spiff them up.

Helping clients understand the link between oral health and overall pet health should get more pet owners interested in veterinary dental care.

I'd like to increase our practice's social networking efforts but the practice owner dismisses it as a waste of time. How can I get her on board?

There are no bad patients-just fearful and stressed ones. By remembering that, watching for warning signs, and taking a less-is-more approach, you can help patients and keep yourself safe.

Don't let bad attitudes, favoritism, or unresolved conflict contaminate your hospital. Neutralize noxious situations such as these using this advice.

Now you can fill prescriptions on the fly.

I love my career as a veterinary technician, but I'm no good at reinforcing my veterinarian's recommendations to clients. I feel like a salesperson, and I have no confidence in that role. How can I improve?

After being promoted to practice manager, I've struggled to act like a boss toward my fellow team members. How can I strike a balance between friendship and professionalism?

Keeping animals in your clinic or hospital as calm and comfortable as possible should be the goal of the entire staff.

Learn the tell-tale signs of a poisonous veterinary practice and get the tools to clean house.

Learn how to distribute your employees evenly.

Canine body language isn't necessarily easy to read.

A team member confesses to polluting a veterinary practice, and shares what she did to decontaminate herself and the situation.

My well-meaning boss will frequently say to a team member who isn't performing up to par, "You should be more like (another employee)." I've seen the team member not only take offense to the boss's statement but also feel resentment toward the other employee for being the favorite. Does this management approach have any real positives?

No matter what your role in the veterinary team, you play an integral part in pets' dental care.

Use these five coping strategies when stuck in a toxic environment.

When it comes to informing clients about pets' oral health, it's as much how you and other veterinary team members say it as what you say.

Send a clear message to your clients about the importance of parasite prevention.

It's never too early to prepare for veterinary practice loan application. Follow these tips and avoid roadblocks on your road to ownership.

Many veterinary associates these days wonder whether buying a practice is still a viable option in today's economy. After all, how can they take on additional debt when they're already saddled with their student loan burden? Read on for the answer.

No interaction with your staff is insignificant. Give your full effort every day to keep team members happy and working hard.

Practice ownership carries many responsibilies, but the rewards compensate for any hardship.

The graceful shape of a cat's face. The watchful eye of a dog. The smile of a grateful client. These are the faces of veterinary care. They keep us going and can help us succeed in practice, conquer our mountains, and be the best veterinarians we can be.

Here are four ways to strengthen your relationship with clients.

Conquer clients' fears at the veterinary practice with these communication tips.

Highlights from the 2011 North American Veterinary Conference

Make sure your veterinary clients are aware of these everyday feline hazards.

One of the upsides of working with veterinarians, as far as I'm concerned, is that when you all get together a few dogs also find their way to the meeting. And this year's NAVC in Orlando, Fla., was no exception. These are the dogs I was lucky enough to meet.