Roles

The Five explores veterinary relief efforts in Haiti, humankind's effect on the canine genome, a new technician specialty, and more.

You love working with animals-and maybe people, too-but a poorly run practice with inefficient, rude coworkers and managers (is that you?) can be hard. Take this quiz to find out if your practice is one in a million or one for the trash heap.

Veterinary groups join forces to spread the word about a Haiti fundraiser with just a few clicks.

Learn how to think about compensation in a way that frees you to do your best work - and get paid for it.

This manager says clients and team members appreciate the efficiency of online forms.

This manager says online and paper forms disconnect clients from the practice.

Managers duke it out over whether practices should use online client forms.

Stinky pet breath. Your clients might find it off-putting, but they probably don't know halitosis can be a sign of serious medical problems, such as periodontal disease or oral or systemic infection.

Sometimes learning what not to do makes more sense. So here are eight attitudes and actions you could easily adopt to make clients cringe. Now go and do the opposite.

Dr. Dirk Yelinek combines mainstream and holistic therapies. Find out how you can, too.

Get your whole veterinary team involved in showing clients that pets are happier and healthier with preventive dental healthcare.

Five cheers to get clients and your team rooting for healthy teeth for every pet.

Start with these and see if your own creative juices start flowing with love for pet oral health.

Don't let your fear of OSHA give scam artists an opportunity.

It is crucial that technicians understand why fluids are essential, the different types of fluids available, and how to provide them.

How do we increase clients' compliance with diagnostic tests?

Everyone plays an important part in making sure pets receive the dental care they need. What?s your role?

4 tips to improve client compliance on parasite prevention recommendations

This short conversation can help you respond when clients refuse the care you recommend.

The National Association of Veterinary Technicians in America announce new assistant certification and give the first Veterinary Technician of the Year award.

If your team struggles to get things done, your practice might be suffering from social loafing.

Submit a Pearl of Practice for your chance to win a Pet Picassos portrait.

Dr. Colin Harvey speaks about treatment of severe periodontal disease and shared his insights about dealing with the special needs of afflicted animals.

Lots of team members everywhere experience social loafing--and many don?t even know it.

When you're stuck in line and think you're suffering serious frustration, just think about your patients.

A bite registration can be a valuable part of orthodontic planning for patients with a rostral crossbite.

Readers join me in classifying clients.

If you believe in the importance of pet dental health, it's easier to convince clients. Consider these marketing tips

This article provides an overview of how fluid is normally distributed in the body, what types of fluids can be given to correct any fluid imbalances, and how to calculate the volume of fluid needed for each dehydrated patient.

Veterinary patients with chronic oral disease requiring oral surgery benefit tremendously from what I call the analgesic triad: continuous rate infusions (CRIs), physiologically targeted post-operative analgesics and regional nerve blocks.