Roles

The first certification tests could come as early as next year.

A new Web resource says veterinarians are pet owners' best source of medicines for pets.

zoonosis tapeworms

zoonosis lyme

Here are four of the most common questions new managers ask.

Help clients learn about the basics of zoonotic diseases and parasites with these five handouts on toxoplasmosis, hookworms, tapeworms, roundworms, and Lyme disease.

An in-depth chart of common zoonoses just in time for the spring parasite explosion.

Photo gallery: How to make a cat-restraining bag (step 1)

This in-depth chart of six common zoonoses is just in time for the spring parasite explosion.

The issue of maximizing managers' contributions is the second in a dvm360 series on critical changes facing practices. What does a great manager do? What should the practice provide to get those results? This package gives the answers.

Don't wait for luck to happen. Go make it with this sage advice.

Saying the wrong thing to clients could result in misunderstandings about the care their pets need.

Why? Their growing numbers and their emphasis on community and collaboration, researchers say.

The tool is designed to educate pet owners, but could it prevent them from visiting a veterinarian?

Kids may see it as a fun game, but the Blue Dog software program could help them avoid being bitten

If you think a few days off will sweep away your woes, think again.

Photo gallery: How to make a cat-restraining bag (step 8)

I've been promoted to manager and am having trouble transitioning into the role of disciplinarian rather than friend. How can I get along with my co-workers and be their boss?

You don't have to zip your lip. Just tune in to body language, tone level, and these other tips.

Every team member has a part to play in starting technician appointments at your practice.

When clients schedule appointments with technicians instead of veterinarians, everyone wins. Find out if your practice could benefit from starting technician appointments.

Sample script: Handling Internet misinformation

Practice manager Kyle Palmer, CVT, offers guidelines for technician appointments, transitioning from technician to doctor appointments, and more.

A quick and easy way to de-stick medical tape

A prescription for labeling test samples

Examples of services that technicians can provide by themselves or with little supervision.

Photo gallery: How to make a cat-restraining bag (step 3)

Photo gallery: How to make a cat-restraining bag (step 4)

Use software to spark the return of missing clients

Here's how to leap over the top four hurdles to technician appointments from doctors and clients so your practice gets off to a running start.