Client handout: Why punishment fails, and what works better

The findings include the fact pet owners face high stress over specialty care costs, underscoring the need for better communication and financial education in veterinary services

This bonus episode of The Vet Blast Podcast presented by dvm360 features our very own Adam Christman, DVM, MBA, to discuss best social media practices.

How can veterinary teams handle those “difficult clients” when they enter the veterinary clinic?

David L. Dycus, DVM, MS, CCRP, DACVS joins Adam Christman, DVM, MBA, to explain treatment for osteoarthritis and the need for individualized patient plans.

The Veterinary Cooperative’s new partnership brings AI communications to nearly 4000 veterinary practices

Addressing clients in a respectful and courteous manner may require change in a clinic’s protocols