Kanguro Insurance debuts fully bilingual pet health insurance plans in US

Kanguro Insurance, a new insurance technology (insurtech) company co-founded by Andres Mishaan, CEO, and Nicholas Hanabergh, president, has released its health insurance plans for pets.

"After years of working in the insurance industry, we recognized the need for a better experience when interacting with insurance coverages for everyday needs," stated Mishaan, in a company release.¹ "With Kanguro Insurance, we're committed to delivering a modern and personalized experience that makes it easy to protect your pets' health and wellbeing."

According to the National Institutes of Health (NIH),² 68% of US households have a pet, and veterinary bills continue to increase. Kanguro Insurance provides a fully customizable, conceptually similar coverage to human health insurance, where policyholders pay a monthly premium. The plan covers an array of veterinary visits, diagnostic tests, surgical procedures, and medications, supporting pet parents’ peace of mind as they can prioritize their pets’ health and well-being.

"Pet insurance can be a financial lifesaver, especially when it comes to unexpected emergencies," said Hanabergh. "Our goal is to provide pet owners with affordable, customizable, and comprehensive coverage that meets their unique needs and budget."

Kanguro Insurance is a fully digital company, offering a 24/7 mobile app for claims handling, where policyholders can request reimbursements for veterinary bills, access the content hub, exclusive discounts for treats, grooming, and boarding, and the digital vaccination card via the Kanguro cloud.¹ The insurance company provides a customized experience and fully bilingual end-to-end offering (English and Spanish). Kanguro is the only company offering a full APP experience, issuing policies, and customer service interactions in both languages to bridge the language barrier gap.

"Kanguro Insurance has been a game-changer for my family and our beloved dog," said customer Maria Rodriguez, in the release.¹ "The process was simple, the customer service was top-notch, and the coverage was exactly what we needed. I highly recommend Kanguro Insurance to any pet owner."

The start-up has sold more than 1,000 policies since its debut in September 2022 and has been gradually consolidating itself as the preferred insurtech for pet owners in search of financial aid and bilingual services.

"We're excited about the future of Kanguro Insurance and our plans for growth and expansion," said Mishaan. "Our goal is to become the go-to insurtech for pet parents across the United States, and we're committed to delivering the best possible service and value to our customers."

References

1. Kanguro Insurance launches revolutionary health insurance plans for pets in the US that is fully bilingual. News release. Kanguro Insurance. April 13, 2023. Accessed April 13, 2023. https://www.prnewswire.com/news-releases/kanguro-insurance-launches-revolutionary-health-insurance-plans-for-pets-in-the-us-that-is-fully-bilingual-301795921.html
2. The power of pets. National Institutes of Health. February 2018. Accessed April 13, 2023. https://newsinhealth.nih.gov/2018/02/power-pets