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Slide show can help strengthen client tiesMerrimack, N.H. - A music slide show can be a unique and impressive marketing tool for a veterinary practice.
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Check features when buying a radiographBuying the right radiograph machine takes research. Dr. David S. Biller, Dipl. ACVR, a radiology professor at Kansas State University in Manhattan, Kan., suggests you consider these factors when choosing a unit:
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Give feedback that makes senseWhen you say apple, do others hear orange? Use these tips to give helpful feedback that others will understand and appreciate.
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Does your team know you start every day $900 in the hole?Does your team know the practice starts out every day $900 in the hole?
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Is team CE worth the money?Always. Here's why the practice should invest in team member CE-with a script for approaching the boss about it.
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Biosecurity on the farm (Proceedings)Maintenance of excellent health and biosecurity standards at the level of the farm is the MOST effective way of maintaining an outbreak-free industry. All disease outbreaks have an index case and all index cases have a point of origin. Because horses are usually maintained at a "home" farm, then the origin of any outbreak should be traced back to the farm level.
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Avoiding layoffs (Sponsored by Intervet/Schering-Plough Animal Health)While cutting expenses is a critical part of a recession plan, it's not a good idea to lay off employees without fully evaluating the effect the decision will have on the business.
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A piece of the pieWe keep a chart based on our monthly budget on the wall in the back hall of the hospital.
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Win big with CEAttending a national veterinary conference offers big payoffs, but it often isn't free-unless you're one lucky team member at Pet Care Veterinary Hospital in Virginia Beach, Va. Lori-Jo Havener, LVT, planned a contest to give the practice's technicians and assistants a chance to attend a national veterinary conference.
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Newer options for medically managing refractory canine epilepsySeizures are the most common neurologic problem encountered in small-animal practice.
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Body language: It's required readingPatients will tell you plenty about their emotional state if you simply pay attention.
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CAPC launches parasite prevalence maps for pet ownersConsumer outreach efforts intended to drive clients to visit veterinary clinics.
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5 steps to success: Client complianceCreate 'maximum opportunity' to follow doctor's orders; confused clients can't comply
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Star employees: Do you measure up?We asked consultants, doctors, and award-winning team members what it means to be a top performer. Do you have what it takes?
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Analyzing the risk and benefits for vaccinationsThere is a great deal of literature including many books on the science behind risk/benefit analysis. I reviewed some of them prior to writing this article, but try as I might, I could not incorporate much into the task at hand, namely doing a risk/benefit analysis of vaccination in pets.
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Canine Cushing's Case Files: The ins and outs of detection and treatment-Case file: Princess (Sponsored by Dechra Veterinary Products)Princess has a five-year history of pedal pruritus that routinely appears in the summer and fall and responds to topical and oral antibiotic and corticosteroid treatment.
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Nutrition and behaviorHorses that are offered two sources of roughage are less likely to engage in stereotypic behaviors.
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Grow with the flowFor Queenstown Veterinary Hospital, bigger is way better for clients, patients and staff. Find out how this tiny clinic on the coast evolved into a hospital with an award-winning floor plan.
