Practice Management

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You dont have to divulge every nickel and dime to be open. Start by sharing one area you want to see grow and invite your team to problem solve with you.

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Got a minute? We've got your training solution right here. Use this quick activity to boost the number of kitties that visit your veterinary practice. Just click, print and practiceAs easy as 1-2-3.

Fear-Free or "frozen"?

This veterinary behaviorist says patients taken to the back for testing and procedures might be better-behaved, but don't fool yourself: They're not happier or calmer away from most pet owners.

Is dimming dumb?

You might not examine your veterinary patients in low light, but there other places in the clinic where you can try this trick out.

If Fred Metzger, DVM, DABVP, can sell you on properly training, paying for and accounting in dental procedure treatment plans for a second technician dedicated to anesthesia, he will.

Managers: Shut up!

You can fix that problem for a veterinary team member. But should you?

So says (almost) every veterinarian in the world. But, really, you are, if you want clients to agree to buy the products and services their pets so desperately need.The most egregious, tacky example of selling in the veterinary practice that many doctors shy away from is selling products. Your practice is not a pet store! That's true. But having items on hand-especially to fix tricky behavior issues, manage daily pet diets or enrich pets' entertainment at home-is a good idea, says Dr. John Talmadge. See why he does it.