Practice Management

Pet insurance could be a wise choice for many of your clients. If youve never researched pet health insurance options, now might be a good time to start.

The course, "Quality Management for the Veterinary Clinical Pathology Laboratory," is designed to provide an introduction to and practical application of quality management in the veterinary clinical pathology laboratory. It is given in two parts (Part I and Part II). Part I is a prerequisite for Part II. In Part I, participants will be introduced to theories of management and concepts vital to quality planning. Examples of ISO-based and GLP standards are included. Laboratory design, Westgard Rules, QC Validation and Sigma Metrics are covered.

Transparency helps avoid nasty veterinary client surprises.

Its time to adjust your strategy.

What to do if your high performers suffer from a bad case of "Not THAT again."

Tweak your turns of phrase to stop sabotaging your exam room conversations before you even start.

Shawn McVey counsels a veterinary manager who's constantly second-guessed by her boss.

The needy get served. The private practices do top-notch medicine. Everyone wins!

Ive put cabinetry, shelving, flooring and paint changes to work in new veterinary hospitals, but these same back-room touch-ups could work for any clinic anywhere.

Advise your veterinary clients about this hazardand when they need to seek your help.

Check out Veterinary Economics list of articles you couldnt get enough of in 2014.

Find fun amid a serious day and lift team morale for the good of everyone.

What youd ask and what youd never think to ask the first female AVMA president, Dr. Mary Beth Leininger. What are her unique fingerprints on the veterinary profession?

Veterinary conference attendees dug down deep to explore skills, desires and personality to navigate the bumpy path to veterinary clinic ownership.

Got some extra cash at the end of the year? Put it to good use with tips from these veterinary hospital design experts.

There's no reason why these appointments can't be booked in advance.

Youre set to make big changes to improve your dental program. One teensy problemyouve got to face your stick-in-the-mud team member who resists change.

Dr. Karen Felsted, CPA, MS, CPA, shares ways to get started and why clients will love it.

Make time to talk to your clients with follow-up calls and more ... or your competition will.

Tis the hazardous season for pets and their owners.

Video isn't "big brother"it's a viable teaching tool.

This practice quiets offending clicks by simply using a piece of tape.

Bust this myth: Team members don't know enough to educate pet owners about pet insurance.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Bust this myth: Dissatisfied pet insurance customers will blame their veterinary practices.