Practice Management
Make your meeting matter
Review these tips during your next team meeting to make parasite control messages stick with your veterinary clients.
Dissing the dress code in veterinary practice
Dress codes are in place for a reason. Keep your employees' work attire appropriate with these helpful tips from Shawn McVey.
Enjoy the silence in your veterinary clinic
Need to muffle the noise? Reach for an everyday item.
A plague on your house!
Stop presenteeism-working sick-from ruining your veterinary workplace.
Last-minute ways to celebrate Spay Day
It's OK if your veterinary clinic didn't plan an event. There are still plenty of ways to show you're a spay-neuter advocate.
11 team tools that keep practices running smoothly
These 11 popular forms help you educate pet owners about team members' roles, build perception of value for the services you provide, and set clear expectations for your team members.
From WVC: Veterinary practice owners need to let managers manage
Delegating makes room for great things, says Brian Conrad, CVPM
Checklist: The rule of 20 (PDF)
Download this list of 20 critical parameters to evaluate in critically ill patients every day.
I've lost that loving feeling
Build a bond and regain the closeness even if your veterinary team is growing.
Five-minute wellness: Preventive veterinary care that lets the team take charge
This veterinarian's unorthodox system thrilled employees, let doctors focus on medicine and quintupled practice revenue.
How veterinary practice owners are like Japanese warlords
Defending your veterinary business against chaos is your paramount mission.
References: Rethinking your approach to perioperative fluid therapy
Reference list for "Rethinking your approach to perioperative fluid therapy"
A new twist on an old form
A new-client form can do so much more than just collect pet owner information. Let yours help with veterinary client communication, too.
Use a timer to keep veterinary clients from waiting
Make sure you stay on schedule and your clients aren't kept waiting.
New-client information form
This new-client form not only gathers pertinent information about clients and their pets, but also helps lay the groundwork for good communication.
Breaking up is easy to do
If you keep your veterinary practice vision in mind, brainstorming in small groups could be the answer to (most of) your prayers.
Team meeting a snoozefest? Fix it!
Whether it's too many tangents, irrelevant discussions, or too much nitpicking and criticism bringing you down-use this advice to wake up your veterinary team meetings.
Too much gossiping?
Get less chatter and more productivity out of your veterinary team.
Flea control: The next step
Keep the flea control conversation going year-round with these simple tips.
Cats kill billions of birds each year
Feline predators get their share of wildlife.
Use these agendas to plan the perfect team meeting
Make a plan to make sure your next veterinary team meeting goes smoothly.
Veterinary practice operations: FTE worksheet
Download this spreadsheet to calculate the number of FTE doctors in your veterinary practice.
5 minute-checklist: Preventive care that lets the team take charge
Download this form and help your team practice better preventive medicine in five easy steps.
From NAVC: Shelter spreading bad info? Pick up the phone
If you hear that a shelter is telling new pet owners to ignore the veterinarian, don't fly into a rage-go to the source for answers.
Taming a talented, but contentious super-tech
She's a valuable clinical asset to your veterinary team, but is her toxic energy really worth keeping around?
The cost of being critical
Staff morale and communication suffer when a veterinary practice environment becomes too negative.
Tools to keep veterinary clients coming back
Download these flowcharts and study new ways to keep client retention up at your veterinary practice.
A picture is worth 1,000 words…
Help clients understand the need for preventive pet dental care with this easy tip.
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