Business

How do I explain to clients why my fees have gone up?

Stinky pet breath. Your clients might find it off-putting, but they probably don't know halitosis can be a sign of serious medical problems, such as periodontal disease or oral or systemic infection.

Dr. Dirk Yelinek combines mainstream and holistic therapies. Find out how you can, too.

Try Dr. Jeff Rothstein's 25 tips to get your practice purring like, well, a cat.

Don't let your fear of OSHA give scam artists an opportunity.

Q: Do I need veterinary licensing board insurance?

When it comes to setting fees for professional services, we prefer a bottom-up approach.

The challenge for veterinarians is to look at the short- and long-term economic landscape and adjust our expenses accordingly

... So inspire them. Step out into your community and make a memorable impression.

Which client payment options are right for your practice?

Q&A on financial benchmarks every veterinary practice should watch.

Q&A: When you can fire a client who won't pay for services

Hula hoops, balloons, and pictures with Santa are ways into your team members' and clients' hearts.

When you're stuck in line and think you're suffering serious frustration, just think about your patients.

Improve team efficiency and client relations with this select list of customizable and printable handouts.

We all probably know the colorful humor that starts out with "What are the three greatest lies ever told?" To me they relate to the current misconceptions about the future of our profession.

Download this PDF of a client handout on halitosis in pets, and help get your clients onboard with preventive oral care.

A PDF on halitosis in pets.

Social media rules: Be yourself, ask questions of your audience, and don't talk only about pets.

A smaller, more intimate practice suits this California doctor-and his clients-just fine.

Start this year off right-even if it is already February-with these ideas for winning dental healthcare and happy clients.

A survey indicates large gaps in clients' knowledge of this deadly disease.

Karyn Gavzer points out the importance of proper perspective.

Today, you're more likely than ever before to say that you're seeing price sensitivity from clients. Yes, Mrs. Smith may still accept your team's recommendations. But it may take more education.

Exercise is easier with a partner. Educate clients who want their dogs as running buddies.

Stressed about who to hire? Here's a guide to ensuring your new team member will be a great fit in your practice, courtesy of Debbie Allaben Gair, CVPM, president of Bridging the Gap in Sparta, Mich.

How to get your team management skills up to speed.

South Dakota and Nevada come out on top. New Jersey and Washington, D.C., fill out the bottom.