Business

Q&A on financial benchmarks every veterinary practice should watch.

Q&A: When you can fire a client who won't pay for services

Hula hoops, balloons, and pictures with Santa are ways into your team members' and clients' hearts.

When you're stuck in line and think you're suffering serious frustration, just think about your patients.

Improve team efficiency and client relations with this select list of customizable and printable handouts.

We all probably know the colorful humor that starts out with "What are the three greatest lies ever told?" To me they relate to the current misconceptions about the future of our profession.

Download this PDF of a client handout on halitosis in pets, and help get your clients onboard with preventive oral care.

A PDF on halitosis in pets.

Social media rules: Be yourself, ask questions of your audience, and don't talk only about pets.

Start this year off right-even if it is already February-with these ideas for winning dental healthcare and happy clients.

A survey indicates large gaps in clients' knowledge of this deadly disease.

Karyn Gavzer points out the importance of proper perspective.

Today, you're more likely than ever before to say that you're seeing price sensitivity from clients. Yes, Mrs. Smith may still accept your team's recommendations. But it may take more education.

Exercise is easier with a partner. Educate clients who want their dogs as running buddies.

Stressed about who to hire? Here's a guide to ensuring your new team member will be a great fit in your practice, courtesy of Debbie Allaben Gair, CVPM, president of Bridging the Gap in Sparta, Mich.

How to get your team management skills up to speed.

South Dakota and Nevada come out on top. New Jersey and Washington, D.C., fill out the bottom.

More than half of working fathers said they don't spend enough time with their kids.

Team members give input on practice.

Watch news on cat healthcare, hiring new team members, and an online animated series about a veterinarian.

Those without jobs may scoff, but U.S. workers are less content than ever.

Associates give input on practice.

Factors of flexibility are among the most important considerations for women selecting careers.

Try snuggling up to your favorite feline on these cold winter days.

$1 of travel expense equals $6 in revenue.

BDA Architecture founder shares his insights into today's exam room design and functionality.

Advancements in computer science allow simulation of feline cerebral cortex.

The name of Twilight's heroine was a popular name for both dogs and cats in 2009.