Business

Make the veterinary visit so great for these patients that 'the dog will drag the pet owner through the front door' the next time.

Many factors are involved in retaining veterinary practice employees in today’s competitive environment. Don’t overlook the critical role of your benefits program.

Whether its your veterinary clients, team members or associate veterinarians, everyone is coming to you with their unique problems. This year, resolve to solve them, even when it takes a little innovation.

This year, dont suffer with bad leadership skills and toxic workplace culture. This veterinary technician and long-time hospital manager has a few tidbits and starting points for practice owners, doctors and other managers to navigate the path to better managing and work life in general.

Stop educating clients and tell them a story.

If there are a million balls in the air, how do you keep them all up there? You dont. You just dont drop the glass ones.

Squeeze, squeeze, squeeze your way to better patient health, says this veterinarian.

Everyones been to a poorly planned, badly run meeting, whether face-to-face or online. Learn easy strategies for not being that managerthe one who forgot to plan ahead.

Improve communication among your veterinary team by creating a living document of office questions and wins.

Creative, reflective client communication tactics for any exam-room interaction dotted Dr. Sarah Wootens talk at the most recent Fetch dvm360 in San Diego.

What are they? Dr. Adam Little at Fetch dvm360 says the two paths are: 1) buy or license software so your veterinary practice can offer better telehealth services to clients, or 2) contract with an outside company to offer advice and client service when your practice is busy or closed. (Sure, there’s a third—do nothing—but how long do you think that’ll last?)

From tiny tweaks on existing clinics to building from the ground up, here are the 10 most-read veterinary hospital design articles from the past year.

Male veterinarians are 2.1 times, and female veterinarians 3.5 times, more likely to die by suicide than the general U.S. population, according to new research from the Centers for Disease Control and Prevention.

In the middle of learning to be a better person and a better doctor or veterinary team member every day, dont fixate too much on how youre not satisfying everyone. Drs. Mary Gardner and Andy Roark shared with a packed house at Fetch dvm360 in San Diego why you shouldnt let the unsatisfied client unravel your passion and workday.

Why does my employment contract want me to waive my right to jury trial, and what does it mean?

After you take a cup o kindness for auld lang syne, heres what to purge and what to pursue in your veterinary hospital over the coming year.

Whether you're a veterinarian, a veterinary technician or a practice manager (and, receptionists and other team members, I bet you can find inspiration and goal here too), we've got you covered with these inspirational goals and ideas for an even better year in practice.

Fixed interest rates, extended terms of payment ... uh, maybe we'd better leave this to the expert.

The FDA has expanded the list of dog food products being recalled due to excessive levels of vitamin D.

Sure, there are tough days to balance family and my career, but heres how I make it workand tips for you.

During the 2018 Fetch conference, veterinary consultant Bash Halow, CVPM, LVT, provided expert advice on how practices can embrace the industry's changing landscape and use emerging trends to their advantage.

Increased humanization of pets amongst younger pet owners might lead to more acceptance of pet health insurance.

Adopting these skills can make a real difference in the level of success you can achieve.

Vetcove could be an industry disruptor and change the inventory management game by providing Trivago-like comparison price shopping to veterinary hospitals.

Recent veterinary school grads may find talking to human clients tougher than treating their animals.

Expert advice on being successful simply by being yourself.

How does an introvert-heavy profession like veterinary medicine take charge? Quietly and intelligently, says keynote speaker Susan Cain.

How does a profession like veterinary medicine take charge? Quietly and intelligently, says bestselling author.

Whether you are considering leaving your practice now or sometime in the future, having a succession plan in place will simplify the process whenever that time comes.

Angelina Morgan, CVPM, who earned kudos from dvm360 and VHMA judges in her managing a tough new job this year and excelling, most of all, at building trust, delegating and managing a team struggling with low morale.