Business


All series


All Business

Fearful and anxious pets require a gentle approach by you and your staff to minimize and hopefully reduce the pet's fear and prevent escalation. Test yourself against the advice of two skilled veterinarians, and see if you and your team members are doing all you can to increase safety for veterinary personnel and owners and enhance dogs' emotional well being in your exam room.

Dr. Nan Boss, owner of Best Friends Veterinary Center in Grafton, Wisc., offers advice for motivating team members and giving them something to work toward.

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In this on-demand AVMA course by Dr. Carin Smith, learn how to improve work systems and thus improve interpersonal communication. (1 CE credit)